The company strongly discourages employees to engage in necessary administrative time, as they are required to pay them for all administrative work. They do this under the cloak of "rapid-lesson planning", without appropriately defining what this actually is or training staff how to do this.
While they do have an employee handbook that outlines what tutors are entitled to (breaks, travel, etc.), upper management does basically nothing to remind tutors of all these things, and in a lot of cases misleads tutors into believing they are not actually entitled to them - when they in fact are.
Upper management argues that tutors are not entitled to pay if they don't submit it in BigTime, or that employees waive their rights to pay when they do this....this is not true. Numerous times AJ has had to backpay employees who have gone back and found missing wages or factored in wages that they didn't know they were entitled to.
If you are going to be at AJ for any amount of time, be sure to meticulously document your schedule and make sure you are paid everything you are owed, because AJ will make no effort to make sure you are.