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Alfred Dunhill

Part of Richemont

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Alfred Dunhill reviews

3.7

61% would recommend to a friend

(68 total reviews)
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Laurent Malecaze

72% approve of CEO

56% positive business outlook

Alfred Dunhill has an employee rating of 3.7 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alfred Dunhill employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

68 reviews
1.0
Sep 25, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a good company but ran by the wrong people in NA. Part of Richemont.

Cons

There are so many negativities with this place. I don’t even know where to begin. The President for NA has no idea how to run this company, and is the number one reason why this company is suffering in the Americas. - The Brand P runs the company like it is a wholesale division; compares Outlet’s business to boutiques. - Traffic is none existence, CRM? Ha..what a joke… - Client no longer shops here because they have gone through multiple sales associates in less than a year… - Moral is so low, you are scared because you are going to get fired any day… - There is no standard training, you train each other, but wait..who else is left to train you when no one is there long enough to survive - Marketing for this brand is none existence..this is an established brand trying to capture clients, you cant see results when you don’t invest money in it - Horrible buy from the Brand P every season and doesn’t understands the Fashion Trend - False promises about growth within the brand - Requesting merchandise and trying to find out answers from corporate…Good Luck with that!

1.0
Sep 14, 2015

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good attribute is Dunhill is part of Richemont which has great benefits.

Cons

Where do I begin. Let's start with the brand President where much of the negativity and poor morale comes from. The lackluster morale trickles down to store level. For being so number hungry the brand P does not realize that the hire to fire mentality is actually costing more than investing in the good hires store management have made. The company is loosing clients as we speak due to the high turnover in Dunhill NA. Customers notice when their sales associate is now the third, fourth even fifth new face and now gone in the past six months. The commission taxes are very high at Dunhill. We are taxed 48% a full 10%+ more than other luxury brands. This is not something told during interviews. Also, Richemont prides themselves with promoting from within, this is not the case at Dunhill. Dunhill discourages its employees from transferring to other brands within the Richemont family. Dunhill is a brand that wants to be luxury but has no branding no marketing other than giving away free clothes and no pr. If you decide to work here be sure to have a plan b in the near future because chances are you are the next hire to fire.

1.0
Oct 9, 2017

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Product, Great Staff (within the boutique) and you get to meet some pretty exciting people.

Cons

Poor upper management, based out of London so the US market is a bit neglected and poor communication down the entire management chain.

Viewing 1 - 3 of 68 Reviews

Glassdoor has 74 Alfred Dunhill reviews submitted anonymously by Alfred Dunhill employees. Read employee reviews and ratings on Glassdoor to decide if Alfred Dunhill is right for you.