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America First Credit Union

Engaged Employer

America First Credit Union reviews

3.7

74% would recommend to a friend

(534 total reviews)

Thayne Shaffer

83% approve of CEO

64% positive business outlook

America First Credit Union has an employee rating of 3.7 out of 5 stars, based on 534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

534 reviews
5.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Established workforce, Great Benefits, Room to grow, Pension.

Cons

PTO policies are a little outdated

avatar
America First Credit Union Response
9mo
Thank you for your review! We appreciate your feedback and greatly value your input.
2.0
Sep 28, 2018

Pension Factory

Recommend
CEO approval
Business Outlook

Pros

No real expectations. The only way you will get fired is if you do something illegal other than that just keep your head down and wait your time.

Cons

They actually encourage turnover due to they way their pension is set up. They contribute to "your" pension from day one, however if you do vest then you forfeit that money to the plan. Hence most departments have 30% turn over and the call center is around 90%!!

2.0
Feb 6, 2021

Dead end- unless you brown nose.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Decent work life balance.

Cons

Way too much politics. People are often promoted based on internal politics or the desire to have diversity numbers, rather than on ability. Pay is far from fair and annual raises are a joke. You never really feel like a valuable member of the company, and the semi-annual evaluations are an absolute joke. They are so subjective on whether or not your supervisor likes you that it’s not even funny- and frankly outside of an opportunity to hear how poorly you are kissing up they are meaningless.

Viewing 1 - 3 of 534 Reviews

Glassdoor has 536 America First Credit Union reviews submitted anonymously by America First Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if America First Credit Union is right for you.