American Express Sr. Software Engineer reviews

4.3

86% would recommend to a friend

(126 total reviews)
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Stephen J Squeri

98% approve of CEO

93% positive business outlook

Sr. Software Engineer employees have rated American Express with 4.3 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have an excellent working experience there. American Express is rated in line with the average (within 1 standard deviation) by Sr. Software Engineer professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

126 reviews
5.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

American Express genuinely cares about people in a way I rarely see in large companies. In many places (especially in the US) it can feel like employees are disposable. At Amex it’s different: leadership consistently prioritizes stability, long-term thinking, and treating people with respect. Steve Squeri has repeatedly emphasized a people-first mindset and avoiding “easy” cuts, and that tone clearly trickles down through the org. The culture is strong, teams are collaborative, and your opinion is actively sought and taken seriously (surveys, feedback loops, retros). When the company performs well, employees share in it through meaningful bonuses and benefits. I’m genuinely proud to work here, which is not something I say easily about a multi-billion company.

Cons

Because it’s a large enterprise, things can move slowly. Decision-making can involve multiple stakeholders, and process/compliance can add overhead. Some systems are understandably complex due to scale, legacy, and risk management, so you sometimes need patience and persistence to get change shipped. If you like very fast startup-style execution with minimal process, this may feel heavy at times.

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Glassdoor has 21,959 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.