Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)
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Paul Brady

100% approve of CEO

89% positive business outlook

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

177 reviews
5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- I joined Arbella right out of school and 30 years later I couldn’t be happier. I love being part of this organization and enjoy coming to work every day. - Arbella puts a lot of emphasis on their employees. Employee engagement is important to them. They are always looking for feedback to ensure everyone is getting what they need. If a change is needed, they are not afraid to make it. - Work life balance is something that is important to me and Arbella feels strongly about it as well. It is not just a slogan to them; it is something they stand by. - Advancement opportunities - Arbella’s benefit packages are second to none. There are several different options available, especially if you have a family (health insurance, 401K, flex spending, tuition reimbursement, eye care, life insurance, etc…)

Cons

- Working in claims can be fast paced and requires you to think on your feet and make decisions quickly. Although I personally enjoy this type of work, it may not be for everyone.

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Arbella Insurance Response
5d
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our emphasis on employee engagement, work-life balance, and career development, among many other things. We genuinely value this feedback, especially coming from a long-term employee. Thank you for being a member of the Arbella community!
5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn and grow as a mid-level developer Good work-life balance Supportive management Inclusive environment

Cons

Some IT processes are outdated Legacy systems can sometimes hinder development

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Arbella Insurance Response
2w
Thank you for sharing your experience working at Arbella. We’re glad to hear that you feel supported by management which is essential for learning and growing in your career. We pride ourselves on being an inclusive community where all employees are valued for their talents and are empowered to reach their full potential, both in the office and at home. We’re always seeking ways to improve our workplace, so we genuinely value this detailed feedback.
5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

* Strong work life balance, with a generous amount of PTO days. People actually take it without guilt or friction. Management and colleagues are very respectful of PTO days. The tone is pretty consistent across the company, not just something that varies by department or manager. It's something you can genuinely count on. * Great opportunity for professional growth, with lots of opportunities to attain certificates and higher education with financial support from Arbella. The company has a clear track record of promoting from within. If you put in the work and make your ambitions known, there are legitimate opportunities to move into new roles and take on expanded responsibilities over time. * Opportunities for social impact through paid volunteering opportunities. Managers are supportive of employees stepping away for volunteering commitments, which makes participation feel like a genuine perk rather than something you have to negotiate for. Opportunities have included volunteering at a food pantry with Interfaith Social Services, walking a 5K to raise money for Dana-Farber Cancer Institute, and more. * Authentic DE&I culture with people from many different backgrounds represented at both the decision-making and entry levels. Perspectives from different backgrounds aren't just welcomed in meetings, they clearly influence how the company thinks and operates.

Cons

* Hybrid and remote options are available; however, if you are expected to be in the office, the traffic in the area is no secret. The office is located in Quincy, MA so for those living in the north shore of Boston and beyond, the bumper to bumper traffic through the city on your way in can be overwhelming during peak hours. * The office is located in a commercial corridor with lots of different businesses and offices. Outside of the in-building food court, restaurants and other dining options are not within walking distance, rather a short drive away.

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Arbella Insurance Response
3w
Thank you for sharing your experience working at Arbella. We’re glad to hear that you appreciate our emphasis on work-life balance, opportunities for career growth, volunteer opportunities, and commitment to D&I. We’re always seeking ways to improve our workplace, so we genuinely value this detailed feedback.
Viewing 1 - 3 of 177 Reviews

Glassdoor has 193 Arbella Insurance reviews submitted anonymously by Arbella Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Arbella Insurance is right for you.