Dec 25, 2024
Booking.com
Part of Booking Holdings
Engaged Employer
Booking.com Customer Service Representative CSR reviews
87% would recommend to a friend
Glenn Fogel
74% approve of CEO
94% positive business outlook
Customer Service Representative (CSR) employees have rated Booking.com with 3.6 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Booking.com is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.7 stars).
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Reviews by job title
16 reviews
Oct 26, 2024
Booking.com Response
1yThank you for your review. While we are glad that your experience working at Booking.com has been largely positive, it’s unfortunate that this hasn’t been the case with regards to the daily management. We appreciate the feedback you’ve given us here, as this can help us to further improve the work experience of our employees. Thanks again, and we wish you all the best for the future.
The Booking.com Team
Aug 26, 2024
Booking.com Response
1yHi, thank you for your review. We are glad to hear that you look positively back on your time at the company, and that you enjoyed the workplace. Thanks again for letting us know about your experience, and that you were part of our journey. Wishing you all the best with your future career.
The Booking.com team