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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.7

      64% would recommend to a friend

      (1,512 total reviews)
      avatar

      Mike Zukerman

      77% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.8

      Culture & values

      3.6

      Senior management

      3.5

      Work/Life balance

      3.4

      Career opportunities

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.7 out of 5 stars, based on 1,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Mar 3, 2015

      Fantastic until a racist, incompetent, insecure person became my supervisor

      Casualty specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      People Benefits Time off Community involvement Manager support in career objectives

      Cons

      Clueless management Training less than adequate for those new to industry; embarassing for experienced adjusters Managers falsely trust supervisors & do not investigate claims made against good employees; good employees fired bc supervisor feels threatened and/or track record implies racist towards Asians, gays.

      2.0
      Nov 12, 2014

      Company is slowly spiraling towards bankruptcy.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very laid back environment, this can be both a pro and a con, depending on your perspective. There are times it makes it nice to work here, but be prepared to have every project you work on fail, and be prepared to work with grossly incompetent people who will never get reprimanded or fired. In fact they will get raises and promotions at the same rate as everyone else based solely on tenure.

      Cons

      Company is slowly going under. Large companies don't go bankrupt overnight, it is a long, slow, painful process. The company has not kept up with the times. No internet capabilities, no mobile capabilities, no new strategies, no national ad campaign, billing an payments is a mess, telephony is a mess, product management has no vision, no use of algorithms or analytics, basic reporting and metric tracking is a huge mess. This company is being run like a regional insurance company from the 90's.

      Viewing 1 - 3 of 1,512 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,701 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.