Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 16 reviews)); "Decent benefits." ((in 10 reviews)); "Coworkers are friendly and very welcoming." ((in 7 reviews)); "Competitive pay, work from home, PTO, holidays off" ((in 7 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 5 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 18 reviews)); "Management at the very top is great." ((in 13 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 8 reviews)); "The training is horrible!" ((in 7 reviews)); "► Communication was poor and contradictory, with senior leaders often bypassing team leaders entirely and creating confusion." ((in 3 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

CardWorks reviews

3.2

57% would recommend to a friend

(219 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

CardWorks has an employee rating of 3.2 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

1.0

May 29, 2026

Toxic culture with low integrity and values

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None whatsoever . I thought long and hard and couldn’t think of anything.

Cons

Low integrity, low morals, low values. allows predatory behavior from their subsidiary companies. Birds of a feather flock together. Would not recommend Partnerships or any business dealings with Cardworks, Merrick Bank or OLLO Card Services. The entire board of directors should be questioned.

CardWorks Response

3w

We acknowledge your comment and, as with all feedback, it will be reviewed by the appropriate team.

4.0

May 11, 2026

Great work-life balance, but management needs improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work life balance and Team environment

Cons

Poor management and coaching from direct manager

CardWorks Response

3w

We appreciate the review! Thanks for taking the time to reach out and share with us. All feedback will be passed along internally.

1.0

May 7, 2026

Toxic environment with rude, incompetent management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home is ok.

Cons

Terribly rude Managers and staff Feeling discriminated against in the workplace Managers that barely speak or write proper English No support from upper management Extremely cliquey environment

CardWorks Response

3w

At CardWorks Financial Group, we strive for excellence in everything we do, and we’re sorry to see a one star review. We would appreciate the opportunity to learn more about your experience. Please contact us at ContactUs@CardWorks.com so we can better understand how to support you.

Viewing 1 - 3 of 219 Reviews

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Jobs at CardWorks

Representative I, Customer Support (RL)

South Jordan, UT

View job

Facilities, Associate I

Senior Vice President, Customer Experience

Director, Deposit Operations

CardWorks

CardWorks reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Toxic culture with low integrity and values

Great work-life balance, but management needs improvement

Toxic environment with rude, incompetent management

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