Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 14 reviews)); "Decent benefits." ((in 9 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 6 reviews)); "Coworkers are friendly and very welcoming." ((in 5 reviews)); "flexible hours" ((in 5 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 16 reviews)); "Over aggressive management, timed bathroom breaks" ((in 12 reviews)); "The training is horrible!" ((in 9 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews))

What are employees saying about CardWorks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks layoffs and their outlook for job security at CardWorks in 2026.

What are the top reviewed CardWorks locations?

Pittsburgh , Woodbury , Orlando , Lake Mary , New York , South Jordan , Syosset , Westbury , Pitts , Chicago , Elmont , Deltona , Mount Dora , Eastern Heights

CardWorks reviews

3.2

57% would recommend to a friend

(71 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

71 reviews

Reviews about "Compensation"

Return to all reviews

1.0

May 29, 2026

Toxic culture with low integrity and values

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None whatsoever . I thought long and hard and couldn’t think of anything.

Cons

Low integrity, low morals, low values. allows predatory behavior from their subsidiary companies. Birds of a feather flock together. Would not recommend Partnerships or any business dealings with Cardworks, Merrick Bank or OLLO Card Services. The entire board of directors should be questioned.

CardWorks Response

3w

We acknowledge your comment and, as with all feedback, it will be reviewed by the appropriate team.

5.0

Apr 22, 2026

Great pay and benefits, but challenging customers

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

CardWorks Response

1mo

At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.

3.0

Oct 22, 2025

Poor pay scale for economy

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Great environment to work in

Cons

Pay and health insurance need improved

CardWorks Response

7mo

Thank you for taking the time to provide feedback about your experience as a current employee. We truly appreciate your comments, especially your positive remarks about the work environment and your approval of our CEO. We understand your concerns regarding pay scales, health insurance, and annual raises. Compensation and benefits are critical components of employee satisfaction, and we continuously review our packages to remain competitive and fair within the current economic landscape. Your specific points on these matters are valuable and will be considered as part of our ongoing efforts to improve. We encourage you to discuss your insights further with your manager or directly with our Human Resources team. Your input is important to us as we strive to ensure our employees feel valued and supported. Thank you again for your dedication to CardWorks.

Viewing 1 - 3 of 71 Reviews

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Jobs at CardWorks

Representative I, Customer Support (RL)

South Jordan, UT

View job

Facilities, Associate I

Senior Vice President, Customer Experience

Accountant I (Settlement), Settlement Services

Manager, Security Compliance

CardWorks

CardWorks reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Toxic culture with low integrity and values

Great pay and benefits, but challenging customers

Poor pay scale for economy

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