Is Cardinal Health a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Cardinal Health have rated their employer with 3.7 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of Cardinal Health employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at Cardinal Health now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Cardinal Health .

Does Cardinal Health pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Cardinal Health with 3.6 out of 5 stars based on 20 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at Cardinal Health .

What are the top reviewed jobs at Cardinal Health?

Warehouse Associate (213) , Customer Service Representative (95) , Manager (90) , Senior Analyst (71) , Consultant (66) , Director (63) , Sales Representative (53) , Operations Supervisor (50) , Warehouse Associate II (43) , Project Manager (40) , Software Engineer (39) , Analyst (37) , Supervisor (33) , Associate (31) , Account Manager (29)

What are the pros of working at Cardinal Health according to real employee reviews?

"benefits are good and professionalism of employees in the field are great to work with" ((in 561 reviews)); "People are great and friendly." ((in 303 reviews)); "The best thing about this job is the pay is good and they allow you to get OT." ((in 254 reviews)); "work life balance is good" ((in 230 reviews)); "Inclusive and supports great culture" ((in 213 reviews))

What are the cons of working at Cardinal Health according to real employee reviews?

"Poor management and very liberal" ((in 219 reviews)); "there is no competent senior leadership and many of the staff have left because of this." ((in 103 reviews)); "Long hours and evening work is common." ((in 92 reviews)); "If you have a bad manager at Cardinal, it can severely hinder your experience and career path." ((in 89 reviews)); "Low salary not very friendly" ((in 77 reviews))

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Cardinal Health

Cardinal Health Customer Service Representative CSR reviews

3.7

64% would recommend to a friend

(20 total reviews)

Jason Hollar

77% approve of CEO

37% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.3

Work/Life balance

3.1

Senior management

Customer Service Representative (CSR) employees have rated Cardinal Health with 3.7 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Cardinal Health is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

4.0

Jun 6, 2026

Great benefits

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, opportunities for growth

Cons

A lot of information to retain from training

5.0

Nov 18, 2025

Good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Free shuttle, work-life balance, nice people

Cons

none so far. all good

4.0

Mar 22, 2025

Honest Review

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Company events plus other incentives

Cons

Workload plus micromanaging is a hell.

Viewing 1 - 3 of 20 Reviews

Jobs at Cardinal Health

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Senior Representative, Customer Service

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Cardinal Health

Cardinal Health Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great benefits

Good

Honest Review

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