Chatham has the potential to be exceptional again, but meaningful change would need to happen at the highest levels of leadership — which seems unlikely, as the executive team also serves as the Board and appears to hold the largest ownership stakes. The CEO frequently jokes about poor communication and tries to appear relatable, but this often comes across as performative and disconnected from employee reality. Many feel that leadership is driven solely by profit and personal recognition, rather than the well-being of the organization or its people.
Just two years ago, Chatham was a place where culture and integrity truly mattered. Decisions reflected a commitment to doing what’s right, even at the expense of short-term profit. That spirit has faded. Today, the company is acquiring businesses and building fancy multi-million dollar offices in big cities while conducting layoffs of long tenured staff, offering minimal raises, and withholding bonuses — all while continuing to spend heavily in other areas.
The promised "transformation" was aimed to empower teams and scale operations, but decision-making has become increasingly centralized. Even routine requests require executive approval, and expert guidance is almost always overridden for executive preference. Financial priorities feel misaligned, and policies around compensation, remote work, and promotions are inconsistently applied, leading to perceptions of favoritism and inequity. Major initiatives are poorly planned and communicated, and operational expertise is frequently ignored.
Ultimately, I left because I no longer felt proud of where I worked and what I was asked to do. The lack of trust, transparency, and consistency made it difficult to operate with integrity. There are incredible people still at Chatham, and they deserve better leadership.