employer cover photo
employer logo
employer logo

Christian Dior Couture

Part of LVMH

Engaged Employer

Christian Dior Couture reviews

3.3

50% would recommend to a friend

(716 total reviews)

Delphine Arnault

49% approve of CEO

39% positive business outlook

Christian Dior Couture has an employee rating of 3.3 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Christian Dior Couture employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

716 reviews
2.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

One of the top leaders in regards to pay and benefits within the high-end retail world. The stores are very nice and full of beautiful goods. Beyond this, there literally are no other pros to working for this company.

Cons

I can't speak on behalf of the company as a whole, as most of what I am expressing here is pertaining to issues I've experienced at my particular store, and more specifically, with that store's head manager. For the sake of anonymity I'm not going to specify any details of myself, the location of my store, or of my boss. I will just state that it's a free-staring Christian Dior Couture Boutique. Now, on to the numerous cons: A horrible associate discount, no work/life balance; I've worked 50-60 hour work weeks, every week, for six months straight, yet due to bad/lacking training coupled with unrealistic expectations from store and upper management, I can still never get caught up. The store is made up of rude and unprofessional management and sales associates who have the mentality of teenagers; they cry (literally and often) when a problem arises, and as a result, instead of management being straight forward and correcting the issue, some of the associates get coddled like children; this is solely because they generate huge amounts of sales for the company; in other words, if you're a top sales associate you can basically get away with whatever you want. Upper management and store management give employees unrealisitc goals in regards to sales goals and other tasks. The training program for new managers is almost non existent and does not continue--you're left to basically fend for yourself with no clear expectations set forth by store management. Often you get told you're doing a bad job with something even though store management is seriously lacking when it comes to outlining clear and concise expectations. Store management seems to make up rules as they go along, leading to frequent bouts of miscommunication with staff, which leads to management unfairly (and almost always in an unprofessional manner) disciplining staff. Alternatively, unless you're one of those top generating sales associates, you never get anything close to positive reinforcement. I've worked in high-end fashion retail in both sales and management roles for over 20 years and I have never in my life worked for a store manager as unprofessional as the one I currently work for. Words cannot even describe the juxtaposition of this person's crass unprofessional behavior towards their management staff coupled with the lax, babying unprofessional behavior their favorite employees receive. Oh, and if you enjoy being berated for something you "messed up on" in front of other employees, you'll love working at this store. As a non-salaried manger I'm prohibited, per company policy, from accessing my work email from my phone or from home. This is (I'm assuming, but the details in the handbook are vague) due to the company not wanting non-salaried employees working off of the clock. How does my store manager handle this? By constantly (and I mean almost several times daily) sending me work related, work required NOW, text messages, phone calls, and emails all to my personal phone/email. If I don't respond I get in trouble. If I do respond I'm (along with my manager) breaking company policy, not to mention Federal Labor Laws which prohibit non-salaried employees from working off of the clock. If I were salaried or if this were an occasional occurrence I'd take no issue with it. However, this type of thing happens before and after I've left the store and on my days off, as I previously stated, almost every day and sometimes as late as 11 at night. I've brought up all of this issues with my manager before in a formal meeting. My thoughts either get immediately (and of course in a rude, unprofessional manner) get shot down or I get a vague answer--sometimes I don't even get an answer, rather just an ambiguous sort of half nod. I have no idea what to think about my manager, other that they're literally a crazy person. I really don't think other Christian Dior locations are like the one I work at.

1.0
Oct 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is slightly above industry standard. This is literally the only pro. Everything else about this company, the people at the top who run it, and the people who work for those people is absolutely horrid.

Cons

The entire company, from the top down to the store level, is extremely poorly ran. There are no standard operation procedures put into place for retail stores, resulting in disorganization, poor employee performance, poor sales, poor customer service, and a multitude of other things. I've been in high-end retail for over 25 years and worked for several other well known fashion houses and Dior has been, by far, the absolutely worst company, in every single aspect that I have ever seen or heard of in the high-end retail world. I now know why the manager before me at my store literally walked out, quitting without notice after just a couple of months. There is no work/life balance, you're paid for 37.5 hour work weeks yet expected to work 60+ hour work weeks. The company also leaves positions open for month and even sometimes years, putting a strain on the entire store and subsequently creating the most miserable, depressed, and upset sales/store staff I have ever seen.

1.0
Sep 10, 2022

Nightmare of a place

Recommend
CEO approval
Business Outlook

Pros

No pros what so ever

Cons

Most horrible place to work. People are horrible, no respect. Management is unprofessional and not helpful at all. Store director only cares about money not about employees well-being. Will do anything to make the goal for the day even allow fraudulent transactions. No structure at all, everyone does whatever they want. People disrespect each other even using racial comments and no one is held accountable for anything. HR is aware of this. Not a great place to work. Stay away from Dior!!!!

Viewing 1 - 3 of 716 Reviews

Glassdoor has 1,676 Christian Dior Couture reviews submitted anonymously by Christian Dior Couture employees. Read employee reviews and ratings on Glassdoor to decide if Christian Dior Couture is right for you.