Cleveland Clinic reviews

3.7

66% would recommend to a friend

(5,369 total reviews)
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Tomislav Mihaljevic

72% approve of CEO

61% positive business outlook

Cleveland Clinic has an employee rating of 3.7 out of 5 stars, based on 5,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cleveland Clinic employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Nov 2, 2016

Word is already out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're lazy, inept management will not notice. If you like to gossip, you are in paradise If you don't know how to do the job you are hired/promotes for, just laugh at the boss's jokes and you will be fine. You are allowed to put the patient in danger by performing tasks out of your scope of practice to stroke your own personal ego. If you're a suck up who failed at your previous job(s), you can erase the past, lie on your linked in profile, and become an Assistant Manager.

Cons

Where do I begin? They will hire you for a position, bring you halfway across the world, and a month into your start date. Then put you in a different position and tell you "sorry you were mis-informed." Many Western administration personnel are not qualified for their positions. They have chased out many good Western nurses. There are a few great nurses that have stuck around, but mostly bunch of spineless "yes doctor/yes boss" nurses. Informatics department is a joke. Electronic charting is full of errors and much more complicated than it needs to be. They leave fake reviews to better their score.

2.0
Oct 15, 2018

Silence is Golden, I have stayed silent for too long. Run the other way.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lets start with the true Pros. The mix of lots of cultures that we can be learning from and Caregivers who generally care. The optimism of Mubadala to bring "World Class Care" to ta great country and people. Work/Life balance and time off. Benefits, though some expats get less than others because of ethnicity. Now for some real Pros. The current scripted 4 and 5 star reviews, (probably forced by the CEO/Suri., with the "No organization is perfect." Stellar covering up of corruption.

Cons

Silence is Golden, because if you speak up about flaws, corruption or bullying, you are targeted. Under Dr. Marc Harrison, CCAD was on the right track. Dr. Harrison had empathy and vision. Then Dr. Mihaljevic took over and it seemed as if things would progress. Then the infamous CHRO came in (aka, the henchman) and well, all hell broke loose. When the henchman came in, it was all about numbers and bringing in U.A.E. Nationals to fill potions. Though I truly appreciate Emiratization, the way the "Henchman" went about it, only caused animosity in the whole organization, with Expats and qualified hardworking U.A.E. Nationals . Starting with replacing most of the Medical Secretaries that were very well qualified with staff that were forced into these positions with no experience (I was waiting for an appointment and a secretary asked me to help her set up a meeting in outlook!) or did not care about advancing their careers (who didn't want to be bothered with collecting the Dr. Jackets, as that was beneath them) Then they went after well qualified Expats in all positions or those who were not silent. Morale went downhill rapidly from there, but in many departments you were forced/coached to put high marks to bring up engagement scores. It was an actual joke, when one of the leaders won an award for bringing up engagement scores. It was joked they were "torture scores ". Around the same time the CHRO came aboard, the Chief of Staff also took charge. It was deafening, the bullying and low morale of Doctors. It seemed there was a mass exodus of MD's leaving once contracts were up. Under-Qualified "Associates", were brought in and some specialty MD's were taking on GP cases. One of your most important duties as an organization, is making your employees feel valued, this did not happen. Only felt disposable. Now they are planning on expanding and building, I hate to see who comes into these positions. No growth potential, or learning, as they have cut most of that out, as well as team building. I gave two stars, because I know there is truly caring staff that still presides in the walls.

1.0
Jun 11, 2019

Toxic work culture, the word is out!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are lazy and incompetent you go far !

Cons

Toxic management Incompetent directors If you are competent clinician you are a threat.

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