Does Crash Champions pay their employees well?

According to anonymously submitted Glassdoor reviews, Crash Champions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Crash Champions. This rating has improved by 21% over the last 12 months.

How satisfied are employees working at Crash Champions?

36% of Crash Champions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crash Champions 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Crash Champions?

Automotive Service Advisor (19) , Parts Manager (18) , Estimator (16) , Customer Service Representative (CSR) (13) , General Manager (10) , Customer Service Representative (8) , Auto Body Technician (5) , Collision Estimator (3) , Customer Experience Representative (3) , Customer Service Advisor (3) , Mechanic (3) , Production Manager (3) , Technician (3) , Autobody Technician (2) , Collision Technician (2)

What are the pros of working at Crash Champions according to real employee reviews?

"pay is decent" ((in 12 reviews)); "The majority of person's employed at the shop level are good people." ((in 9 reviews)); "Good benefits and many locations" ((in 7 reviews)); "Good money but very stressful" ((in 7 reviews)); "Coworkers are the best part" ((in 5 reviews))

What are the cons of working at Crash Champions according to real employee reviews?

"Nearly impossible to contact upper management" ((in 9 reviews)); "Long hours but still lower than most other collision centers" ((in 6 reviews)); "Bad bonus payouts and unmet promises" ((in 3 reviews)); "Bad communication, last minute scheduling bs after sitting around for the first half of the day." ((in 3 reviews)); "Senior management isn't the best" ((in 2 reviews))

What are employees saying about Crash Champions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crash Champions layoffs and their outlook for job security at Crash Champions in 2026.

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Crash Champions

Crash Champions reviews

2.8

36% would recommend to a friend

(200 total reviews)

Matt Ebert

46% approve of CEO

38% positive business outlook

Ratings by category

3.1

Compensation and benefits

2.9

Diversity & inclusion

2.8

Career opportunities

2.7

Work/Life balance

2.6

Culture & values

2.6

Senior management

Crash Champions has an employee rating of 2.8 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crash Champions employee rating is 24% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

200 reviews

1.0

Dec 11, 2023

Yet another layoff at this company

Parts manager

Recommend

CEO approval

Business Outlook

Pros

If you like overtime you can get some, mandatory 45 hour weeks and Saturday rotations. Decent insurance and the vacation time is unheard of at most companies.

Cons

Long hours, no loyalty, poor management, no raises unless you request one, no resolution for bad employees (several people have stated they are quitting because of one employee and yet they are still there), you get to do multiple peoples jobs for low pay.

1.0

Aug 28, 2025

Clown Car

Support staff

Recommend

CEO approval

Business Outlook

Pros

Pay is great at hire. But there is no cycle of review, cost of living, or merit increases unless you get promoted. If you're lucky, they'll send you to "leadership" events, which are like pep rallies.

Cons

Many employees are just Service King people who shouldn't have been retained. Also, be aware that private equity is involved in this business model. And they're sitting on top of an acquisitions bubble.

1.0

Jan 19, 2025

All Talk, No Action…

Technician

Recommend

CEO approval

Business Outlook

Pros

They buy quality tools/equipment for their shops when needed.. it just takes a while.

Cons

They act like they care SO much about the individual, how you’re not a number to them, and how they want to be better then all the other MSO shops.. but they just cut estimator pay by 35%, told managers to sugar coat it to make it seem like a “good thing” and all they want to do is buy up shops and be the largest MSO in the country.. then they recoup their money by cutting people’s pay in order to look good on paper for their next round of loans to buy up even more shops! I truly don’t believe they actually care about the individual, if they’re willing to destroy people’s incomes on a whim, while blowing through millions to aquire new shops.

Viewing 1 - 3 of 200 Reviews

Jobs at Crash Champions

North Richland Hills, TX

$40K - $94K /yr

(Employer provided)

View job