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Cybersecurity and Infrastructure Security Agency

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Cybersecurity and Infrastructure Security Agency reviews

3.7

51% would recommend to a friend

(50 total reviews)
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Jen Easterly

90% approve of CEO

52% positive business outlook

Cybersecurity and Infrastructure Security Agency has an employee rating of 3.7 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cybersecurity and Infrastructure Security Agency employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

50 reviews
1.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Stability. As a contractor, you won't get fired because the turnover is so high.

Cons

Words can't really express how toxic this place is to its contract work force. You are the hired help. You will be berated on a regular basis. You will follow unclear guidance and be criticized for not getting it right. You will be gaslit and told the way you've been doing something for years has always been wrong. You will be held responsible for things you had no role in. Product standards change weekly, if not daily. Weren't working yesterday when a GS-15 decided you should use bullets instead of hyphens? Berated the next day. There's no system in place, much less an SOP to ensure products are standardized. It is a nightmare. You will become depressed, bitter, and angry. And if you stay longer than a year, there's a good chance you'll never leave. Eventually you will become content with the decent salary and easy work. And you'll learn to accept being treated like garbage by senior federal employees trying to climb the ladder. You'll believe that's how you deserve to be treated, and that you're not able to get a better job. So you'll stay. Don't work here as a contractor. If you have no other options, DO NOT stay longer than a year.

4.0
Jun 4, 2022

Great mission, great people, but…

Recommend
CEO approval
Business Outlook

Pros

Mission is fantastic. Never slow or boring. Location is great. Cyber pay is a bonus, literally. Overall rating is 4 stars because the mission and potential is that good.

Cons

Due to political appointees, it has become painfully, painfully woke. The diversity, equity, and inclusion agenda is being pushed so hard it seems like the agency forgets it has an actual mission to perform. I believe the agency also took a BIG credibility hit after the Elections 2020 debacle, where the former director claimed the infamous, “most secure election.” Cyber wise, yes it was very secure. Fraudulent activity wise? No, not even close. None of this was investigated. DHS doesn’t have a mechanism for field employees to even report fraudulent activity.

3.0
Jun 10, 2022

Great Potential Stymied by Distractions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The purpose of this agency has the potential to truly help the American People. Working with stakeholders from across the country gives you a better understanding of the crucial role that CISA can have to ensure the resiliency and continuity of our way of life. There is always something new to be learned regarding our nation's critical infrastructure, every day you either find out how strong we are as a nation or how close we are to to total collapse. The ability to work across the spectrum of government is always enlightening, different agencies and people have a plethora of ways to solve and look at the challenges ahead. The Regional Teams are a tight knit community of professionals, who can think on their feet and truly support each other. They are the face of the agency who operate with little direction and constrained support and manpower and are able to accomplish great things.

Cons

There are no standards on how to measure yourself against your peers or how to measure the success and effective of the agency. You will continue to hear that we are a new agency and are still coming up with these standards and practices, four years later. Human Resources is a touchy subject in this agency. The Office of Human Capital is plagued by the culture of mediocrity for years. Numerous people have had pay and retirement deduction issues. Hiring and advancement practices are somewhat dubious as well, with accusations of nepotism and favoritism being a constant concern. Even after you get a position offered, there has been delay of up to year or more before actually onboarding. There seems to be an inability for the different sections to be able to talk to each other. There is also seems to be a schism being developed between the Cyber and Physical areas of the agency, Political Leadership seems to be all in on Cyber and there is a feeling of being neglected by the Physical Security employees. Senior Leadership seems more worried about how the agency looks versus how competent it is when it comes meeting our Nation's needs. Although we as a workforce understand many of the initiatives that Political Leadership are implementing, they are being carried out in a heavy handed way which has negatively effected the morale of the workforce. It also does not help when Political Leadership has told the workforce that if they don't like their methods they should feel free to leave.

Viewing 1 - 3 of 50 Reviews

Glassdoor has 61 Cybersecurity and Infrastructure Security Agency reviews submitted anonymously by Cybersecurity and Infrastructure Security Agency employees. Read employee reviews and ratings on Glassdoor to decide if Cybersecurity and Infrastructure Security Agency is right for you.