Docusign reviews

3.6

60% would recommend to a friend

(3,623 total reviews)
avatar

Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Recognizable Brand, Accelerators to increase commission. Good co-workers. Product is widely viewed as the industry standard.

Cons

Expensive vs Competitors, Sales in certain verticals has becoming increasingly difficult since changes. Often sales reps are in competition with DocuSign's website/marketing initiatives which undercut sales opportunities and provide 0 credit to sales rep. Even though DocuSign does more than e-signature, it is widely seen as just a e-sign provider. Docusign is working to fix that.

avatar
Docusign Response
3d
Thank you for taking the time to share your insights with us. As our industry evolves quickly, it is important for us to hear detailed feedback regarding our sales environment and market positioning. We are always evaluating ways to improve the employee experience, and your review gives us some important points to consider. Wishing you the best of luck in your next venture.
5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

avatar
Docusign Response
3d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent money; not terribly hard or stressful

Cons

Boring; stagnant product; poor middle management

avatar
Docusign Response
1w
Thank you for taking the time to share your experience at Docusign. Creating a great workplace is an ongoing journey. We want every colleague to feel valued and supported by their managers, and we’re continuing to invest in manager enablement. As our industry evolves quickly, we are also committed to putting the tools and innovation in place to allow our teams to make their mark. Feedback like yours helps us to stay on the right track. Wishing you the best of luck in your next venture!
Viewing 1 - 3 of 3,623 Reviews

Glassdoor has 4,162 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.