Is DraftKings a good company to work for?

DraftKings has an overall rating of 3.9 out of 5, based on over 986 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DraftKings to a friend and 62% have a positive outlook for the business. The best reviews about DraftKings have been left by employees working as CX Associate , Customer Service Representative and Software Engineer .

Does DraftKings pay their employees well?

According to anonymously submitted Glassdoor reviews, DraftKings employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at DraftKings. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at DraftKings?

72% of DraftKings employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DraftKings 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at DraftKings?

Customer Experience Associate (80) , Software Engineer (58) , Senior Software Engineer (43) , Customer Service Representative (17) , Lead Software Engineer (16) , CX Associate (10) , Analyst (9) , SPORTS TRADER (9) , Intern (8) , Manager (8) , Business Analyst (7) , Data Engineer (7) , Software Developer (7) , Talent Acquisition (7) , Trader (7)

What are the pros of working at DraftKings according to real employee reviews?

"People are great and excited to work there" ((in 88 reviews)); "Great benefits, SO MUCH GROWTH, always something new and exciting happening" ((in 73 reviews)); "The culture is great if you like sports and can "hang with the guys"." ((in 71 reviews)); "Work life balance seems good but can be a little boring" ((in 44 reviews)); "The office is great, and they care a lot about the employees." ((in 23 reviews))

What are the cons of working at DraftKings according to real employee reviews?

"Pay is low" ((in 38 reviews)); "Then the manager lied again and told HR i was not clocking in the way i was told to." ((in 16 reviews)); "Poor leadership." ((in 15 reviews)); "Long hours and can be incredibly boring" ((in 12 reviews)); "The communication towards the managerial staff is absolutely atrocious." ((in 9 reviews))

What are employees saying about DraftKings layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DraftKings layoffs and their outlook for job security at DraftKings in 2026.

What DraftKings locations have received the highest employee ratings?

Jersey City , Hoboken , Boston , New York , Las Vegas

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DraftKings

DraftKings reviews

Compare reviews

3.9

72% would recommend to a friend

(884 total reviews)

Jason Robins

80% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.7

Culture & values

3.7

Compensation and benefits

3.6

Career opportunities

3.3

Senior management

DraftKings has an employee rating of 3.9 out of 5 stars, based on 884 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DraftKings employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

884 reviews

5.0

Jul 17, 2025

Smoothest onboarding process!

Recruitment marketing associate

Recommend

CEO approval

Business Outlook

Pros

From the beginning, even before I officially accepted my offer, the DraftKings team made me feel incredibly supported and welcomed. The communication throughout the process was clear, timely, and informative, so I always felt confident about what was expected of me. My recruiter was especially responsive and helpful, and I was never left waiting or uncertain at any stage.

Cons

None that I can think of!

DraftKings Response

2mo

Thank you for sharing your experience! We’re glad to hear your onboarding felt smooth, supportive, and well-communicated from the start. Creating a transparent and responsive process is a priority for us, and it’s great to know your recruiter made such a positive impact. We’re excited to have you on the team and look forward to seeing all you’ll accomplish at DraftKings.

2.0

May 28, 2026

Quiet work environment but job security is shaky

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pros about this place is that if you want a quiet area to work when you do work there out of 3 days out of the week that they have you work there. At least that's what it was when I worked there I don't know if they've changed it. Then you work 2 days at home. It's very quiet. Most the time there is nobody there. They will train you and help you but you will eventually have to be able to do it on your own.

Cons

If you switch over to departments don't depend on the company keeping you. If you mess up. The company was literally going through a buyout with the lottery company when I was working there and everything was crashing. So I got let go because there were a lot of errors and the system that they upgraded to was worse than the one that we worked on. So basically if anything happens with the systems just make sure that you know what you're doing and that you catch up on everything.

1.0

May 28, 2026

Would not recommend

People operations

Recommend

CEO approval

Business Outlook

Pros

Flexible with working from home.

Cons

Toxic work environment, lots of politics, unsupportive leadership. The organization is not what they present to those outside of it.

Viewing 1 - 3 of 884 Reviews

Jobs at DraftKings

WORKFORCE MANAGEMENT MANAGER, RETAIL

DIRECTOR, REGULATORY COMPLIANCE

VIP SERVICES REPRESENTATIVE

SENIOR MANAGER, GAMING COMPLIANCE & RISK