Please improve or sell already - Ecommerce and Marketing Support 5.11 Employee Review

1.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Good employee discounts and company product is pretty well made. Some good employees but most of the best employees have left the company.

Cons

Company strategy is pretty chaotic. Executive management does not communicate to the employees and they seem to have constantly changing strategies. High turnover, best employees leave Departments do not work well together HR department is not strong, no strategy and HR head seems like he spends most of time planning company events and lunches. Company has tried to use an ill-planned HR training program that comes across like "the circle of trust" - employees don't trust it, just drop it once and for all. CEO is constantly talking about selling the company, and making a lot of money, just sell already.

Explore other reviews about 5.11

5.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and great coworkers

Cons

I don't have any cons for this company

3.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Very simple job to do, usually a small team, great employee discount, relaxed dress code, and okay benefits.

Cons

Corporate is miserable to work with they do not care about anything other than numbers and looks. You could be have 10 amazing months out of 12 and they will scold and belittle your whole store for the two months you didn’t meet goal even if you meet the yearly goal. Store managers get bonuses if the employees do well but the other employees don’t get bonuses for doing well. Corporate constantly changes sales last minute and then get upset when stores don’t send confirmation photos. There is a big lack of trust and transparency between stores and district management. Not a good place to make a career out of unless you are okay with mediocre pay, neglectful management, and out of the blue hour cuts. Also the updated return policy absolutely destroys your numbers and corporate doesn’t take that into consideration when evaluating store’s performance.

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