Working at 5.11 Tactical after 3 years - Shift Leader 5.11 Employee Review

5.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

I started at 5.11 Tactical as a Service Specialist at one of the highest volume stores in the company and dived straight into Ship from Store operations and feel in love with it. I was welcomed with open arms from colleagues, supervisors and district managers. This company puts the customer first and takes care of their employees.

Cons

I would love to see more team members put in decision making or advisory boards, as I experienced this in college.

Explore other reviews about 5.11

5.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and great coworkers

Cons

I don't have any cons for this company

3.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Very simple job to do, usually a small team, great employee discount, relaxed dress code, and okay benefits.

Cons

Corporate is miserable to work with they do not care about anything other than numbers and looks. You could be have 10 amazing months out of 12 and they will scold and belittle your whole store for the two months you didn’t meet goal even if you meet the yearly goal. Store managers get bonuses if the employees do well but the other employees don’t get bonuses for doing well. Corporate constantly changes sales last minute and then get upset when stores don’t send confirmation photos. There is a big lack of trust and transparency between stores and district management. Not a good place to make a career out of unless you are okay with mediocre pay, neglectful management, and out of the blue hour cuts. Also the updated return policy absolutely destroys your numbers and corporate doesn’t take that into consideration when evaluating store’s performance.

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