Disorganised and Uncomfortable - Sales Associate ARKET Employee Review

2.0
Jul 12, 2019
Recommend
CEO approval
Business Outlook

Pros

- Uniform allowance - Discount for all H&M brands - Fine for a part time job if you're not sick of retail already - Good staff room and free food at the end of the day from the cafe - Some people are really friendly and make it bearable and almost worth it

Cons

- Always mistakes in payroll and getting underpaid - 6 month probation where you only get 40 hours holiday total (this was never explained to me until after I'd already maxed it out) - Most visual merchandisers will treat sales advisors very rudely, or just pretend you don't exist. Definitely favouritism from team leaders/managers. In my store I felt there were racist undertones to this....any sales advisor who wasn't white and/or English was treated differently by a few of management, much harsher standards compared to the white sales advisors who could freely slack off the entire shift with the team leaders and change the rota so they could do what they wanted. - Expected to wear Arket clothes every shift but the uniform allowance, realistically, will only get you a couple items so this is impossible unless you spend your own money on clothes you can't afford (from your min wage part time salary) - Didn't get till trained for 2 weeks when I started, and shop floor is always understaffed in both mens and womens - Unorganised management - I never received my final pay and in fact, Arket say I OWE them money. Called HR to sort it out, the area manager confirmed that a payroll mistake had been made and he needed to investigate, this was months ago and it still has not been resolved, can no longer access my payroll account so all my evidence is gone.....absolutely cheated me out of 2-3 weeks pay and no way to follow up because the employee turnaround is so high and they don't care about you.

Explore other reviews about ARKET

4.0
Mar 24, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management and leadership processes

Cons

Inconsistent scheduling and low pay

2.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice environment,during your shift every hour you will change your duty it makes it less boring.

Cons

The colleagues and the working environment were nice, management is young and often rude when they tell you to do things that are for ocd people cause even if a jumper is well folded they will make you fold again several times often use a parental way to explain and making you feel you are worthless with constant negative feedback especially at the beggining some people left on second day of work for the stress given that prjbabky not even I a temu factory you would get. however the company offered a “probation period” contract which they then chose not to renew,despite the big commitment, using January being a quiet month as an excuse. I was informed that I was being let go just two days before Christmas, despite having booked holidays months in advance that had already been approved. Had I known I was going to lose my job — and not because of poor performance — I would never have booked an overseas holiday. Unfortunately, organisation was not their strong point. The rota was prepared a month in advance but constantly changed, meaning that any personal plans or paid events were often disrupted. I also believe it is unfair to use a probation period instead of a temporary contract: they are two very different things. With a probation period, you believe that your hard work will lead to continuity, whereas with a temporary contract you already know you need to look for something else. Losing my job with only one week’s notice under these circumstances was a real shock.

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