Poor management and scheduling lead to frustration - Registered Nurse AccentCare Employee Review

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

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5.0
May 28, 2026
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Pros

Great work environment and employer

Cons

Exceptional work atmosphere and team

1.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The patients and coworkers were wonderful

Cons

I worked for Accent Care for several years and consistently demonstrated reliability, flexibility, and commitment to my patients and the organization. I took pride in my work and maintained strong relationships with both patients and colleagues. Over time, however, the working conditions became increasingly difficult. As a registered nurse, many of my visits were reassigned to LPNs, which significantly reduced my workload and, ultimately, my income. Because we were paid per point, there were frequent days when there were not enough points available to meet a sustainable income. This often forced staff to use PTO simply to make up for low census, which should not be necessary for full-time employees. As a result, I had to take on a second job just to meet basic financial obligations. This created unnecessary stress and is not a reflection of a stable or supportive work environment. Additionally, communication from management was lacking. Concerns about scheduling, workload distribution, and financial instability were not adequately addressed. There was little transparency and minimal effort to support staff during these challenges. While I value the experience I gained and the patients I cared for, I believe there are significant opportunities for improvement in staff support, communication, and fair distribution of visits. A more balanced and transparent system would greatly benefit both employees and patient care outcomes. When a healthcare company is owned by a private equity that is making hundreds of millions of dollars while the staff is underpaid it's a travesty.

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AccentCare Response
1mo
Thank you for sharing your perspective and for the care you provided to our patients over several years. We’re glad to hear that your relationships with patients and coworkers were meaningful and rewarding. We appreciate your feedback on communication and transparency, and we remain committed to evolving how we support and engage our clinical teams. This is an ever-changing healthcare world, and we work every day to adapt to it. We thank you for your contributions and wish you continued success caring for patients.
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