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Thank you for taking the time to share your feedback. We understand that changes in scheduling, leadership styles, and the nature of parking enforcement can be challenging, and we recognize that this can create frustration. At ACE, our goal is to maintain a professional and respectful workplace, and we will ensure your comments regarding communication, decision-making, and safety protocols are shared with the appropriate leadership for review.
We also recognize that interactions with the public in enforcement roles can at times be difficult. Our teams follow established safety and escalation procedures, and we continue to evaluate ways to support employees in the field.
We appreciate you providing your perspective, as it helps us stay informed and continue focusing on clear communication and a consistent work environment.