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American Cancer Society

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Why Such a Variance in Ratings? (1 star vs. 5 stars) - Anonymous employee American Cancer Society Employee Review

2.0
May 30, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't argue with the mission. Everyone has been or knows someone who has been touched by cancer. Good benefits. Nice co-workers.. For these things, I'd give it 4 to 5 stars. Also, other worthy non-profits have greatly benefited from the influx of talented staff leaving the ACS. I suppose that's a "pro".

Cons

Here's where the 1-3 star ratings come in. The ACS has been going through a protracted period of reorganization. Consultants were hired to provide guidance in helping the organization to "raise" more money by cutting expense. That way, more of the money goes to the mission and not staff salaries or redundant strategies and functions, right? Wrong! Instead, the ACS allowed hundreds of talented, experienced, knowledgeable, successful staff leave in droves while hiring those from the outside to come in and run the ACS like a Fortune 500 corporation. The problem is, that didn't resonate with who have provided monetary support or who depend on programs and services to assist in their cancer journey. The ACS seems to have lost touch with its constituency base and now can't figure out why support is declining. Instead of allowing successful programs and dvisions to continue to thrive and then focus to assisting divisions and programs that were struggling, the organizagtion rushed to merge into one legal entity and then regressed to the point of mediocrity nationwide. Although the ACS can't undo the damage that they've done, it must be becoming clearer and clearer to them that "transformation" was NOT a success. The brain trust that dreamed it up are all gone now (with their golden parachutes) leaving the rest to try to figure out what to do to pick up the pieces.

Explore other reviews about American Cancer Society

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits package is great: medical, dental, vision, 403B, plenty of PTO Leadership is very easy to speak to, direct supervisors are always available and accommodating Schedule changes and requesting time off is never an uphill battle, they try their best to accommodate your needs and if they're unable to, offer alternatives and keep you apprised of when they will be able to. GREAT work life balance

Cons

Pay could be higher No annual bonuses (although there are performance awards)

4.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was around $17 + an hour for full time. Health, dental and vision insurance. Health Well being site, which per 30 days you could earn additional money. If you would like to do a game, make gifts, prepare a dinner or lunch for a guest this was always welcomed. Daily activities include getting the day ready for new arriving guests, giving departing guests a small celebration (music, dancing and the ringing of the bell). Making sure all rooms are cleaned for the next guest, giving tours to new guest or prospective guest, answer phones, driving guests to and from their appointments. Entering referrals from Dr offices. Excellent PTO balance (no sick time; all from the same bank). 2 week Winter Break at the end of the year, and other holidays

Cons

Management was aware that certain team members were not consistently meeting performance expectations. However, these concerns were not formally addressed until I brought them forward. As a result of the workload imbalance, management had to bring in on-call staff on multiple occasions to assist with catching up on responsibilities. Additionally, there were instances where comments were made that could be perceived as inappropriate or insensitive to others in the workplace. Management sometimes seemed very unaware of things that was occurring right outside of their offices, due to never coming out and mingling with the "commoners". Management would assume and not ask questions. Not a lot of local jobs in the area. Not a lot of work from home staff roles.

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