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American Cancer Society

Is this your company?

Tainted my view of nonprofit organizations - 1 1/2 stars - Director American Cancer Society Employee Review

2.0
Apr 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Work/life balance may appear to be a positive with this company. However I'm starting to suspect that what they are passing off as "work/life balance" is really apathy by the staff.

Cons

Very hierarchical. There is an invisible line between VPs and higher and everyone else. CONTRARY to what they say in public though... they pour it on thick that we are one big happy family and there is an open door policy. Please don't fall for this. There is a lot of talk, but no execution... on anything. The leadership in place simply don't have the skills to make anything happen or to inspire staff. The waste of donor money is heartbreaking. Please review Charity Navigator before deciding to donate to this organization, or any organization really.

Explore other reviews about American Cancer Society

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits package is great: medical, dental, vision, 403B, plenty of PTO Leadership is very easy to speak to, direct supervisors are always available and accommodating Schedule changes and requesting time off is never an uphill battle, they try their best to accommodate your needs and if they're unable to, offer alternatives and keep you apprised of when they will be able to. GREAT work life balance

Cons

Pay could be higher No annual bonuses (although there are performance awards)

4.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was around $17 + an hour for full time. Health, dental and vision insurance. Health Well being site, which per 30 days you could earn additional money. If you would like to do a game, make gifts, prepare a dinner or lunch for a guest this was always welcomed. Daily activities include getting the day ready for new arriving guests, giving departing guests a small celebration (music, dancing and the ringing of the bell). Making sure all rooms are cleaned for the next guest, giving tours to new guest or prospective guest, answer phones, driving guests to and from their appointments. Entering referrals from Dr offices. Excellent PTO balance (no sick time; all from the same bank). 2 week Winter Break at the end of the year, and other holidays

Cons

Management was aware that certain team members were not consistently meeting performance expectations. However, these concerns were not formally addressed until I brought them forward. As a result of the workload imbalance, management had to bring in on-call staff on multiple occasions to assist with catching up on responsibilities. Additionally, there were instances where comments were made that could be perceived as inappropriate or insensitive to others in the workplace. Management sometimes seemed very unaware of things that was occurring right outside of their offices, due to never coming out and mingling with the "commoners". Management would assume and not ask questions. Not a lot of local jobs in the area. Not a lot of work from home staff roles.

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