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Aptive Environmental

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Unprofessional - Customer Account Manager Aptive Environmental Employee Review

1.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Advancement Employment Schedules Remote Multiple sources

Cons

I worked for this company for two years. Last year, it was ranted and raved to join a department that the company was streamlining towards. I applied and did not get the job the first time. I was offered another interview and I got the job. The position never panned out to be what it was told to be but it was supposed to be a good move. However, since moving to this position I endured a major pay cut, odd occurrences with no regard for human life nor decency, to just about 2 hours ago unemployed. It’s heart wrenching because I asked constantly for about a month if something drastic was going to happen and would I at least still be employed, I was told from the director to my manager that there was nothing to worry about and I would be made aware if anything changed. Just as dreaded, a mandatory meeting was called, started late where we was thanked for our patience, to ending with being told we were without a job within a matter of 5 minutes. Meeting ended access to all platforms denied and that is the end of a two year stint with no offer to another position, no warning, no time to plan anything with the current state of the world. That’s the Aptive way!

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, great employees, great job

Cons

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5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

​Stepped Training & Weekly Classes: Management is great about not overwhelming you. We learn new technology one step at a time, and we have weekly team classes to make sure everyone has the information "down pat" before moving on. ​Veteran Mentorship: This company truly values experience. They lean on veteran technicians to walk new employees through every step of the process so they aren't left alone on a route until they are 100% comfortable. ​Customer Loyalty: Our "Reduced Risk" approach (using botanical-based pyrethrins and EPA-approved treatments) is high-quality. I’ve seen that even when customers leave for other options, they almost always come running back once they realize the value of our service. ​Collaborative Bonus Culture: We have monthly bonuses, and we actually help each other hit them. In our meetings, if one tech finds a better way to hit a goal, they share it so the whole "family" can maximize their earnings. ​Strong Communication: You are never on an island. There is constant contact and support between co-workers, supervisors, and manageme

Cons

Adapting to Change: The industry moves fast and the technology is always evolving. It takes a professional mindset to stay on top of the weekly classes and new mobile systems. ​Physical Energy: This is a high-energy field role. It requires daily stamina and a strong work ethic to manage the routes effectively and keep up with the pace.

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Aptive Environmental Response
4w
Thank you so much for your thoughtful feedback! We truly appreciate you taking the time to share your experience.
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