2.0
May 4, 2026
Former employee, more than 5 years
Plano, TX
Recommend
CEO approval
Business Outlook
Pros
Working from home was nice
Cons
Management has a us vs them mentality. They do NOT listen to the people actually doing the work on the front line. When I was working at Securus/Aventiv the atmosphere was a bit hostile toward the staff, and HR (which covers the company) was not helpful for the staff. There were a few really good supervisors and managers, but then when you hit upper management, communication fell apart.