Pros
* The mission of the company is admirable -- helping families with members behind bars stay connected and providing technologies that help agencies offer their residents the opportunity to better themselves and prepare for a smoother return to their communities after serving their time. * Good people working hard to get things done -- anyone outside of the "leadership" group -- those without the title of Director, Sr. Director, VP, EVP, CPO/CRO, CTO,COO, CEO,etc -- the folks outside of that leadership are, with some exceptions, knowledgeable and could get things accomplished if leadership group would actually make decisions that would product revenue instead of making decisions that waste limited resources.
Cons
* Leadership group -- they lie to employees when they even bother to talk to them. They do NOT think through all the potential implications of the decisions they're making and most have very little experience in the areas they are trying to branch into; additionally, they are allowing their positive revenue-generating products suffer benign neglect while they try to chase products that will always be net losers for the company. As a result of three + years of chasing unicorns (media, post incarceration, education) they are laying off hundreds of workers, not paying their bills, losing customers and desperately trying to refinance loans they otherwise cannot pay. * Lack of identified priorities - given the current limited resources, projects that either, generate net positive revenue and/or could allow for expanded net positive revenue should be the priority.
