Pros
Beautiful facilities. Willing to do whatever it takes to make their "guests" happy. Great inventory, able to sell from other locations in most cases.
Cons
First off, there are numerous locations, and every "management team" will be different. This is my own experience at one of them, so it could be better, but it could be worse. I worked at a "high volume" imports location and have been in the car business roughly 13 years. Sold 140+ cars-mostly used- and made about $50 grand. Pay plan is average at best. This organization that "promotes from within". If you are looking to advance from wash rack to parts this is the place for you. If you are looking to get into F&I or sales management, you have a better chance being hired from outside the company than you do internally. The good news is that promotions aren't exactly given on job performance but on... other things. There are numerous "VP's" and directors, and upper management is a collection of accountants and attorneys. The majority of the phone ups and web leads are processed at a central location and then given to a sales manager who then hands them off to a salesman... If the used car manager hires his buddy from high school, he will more than likely get the better leads, so if you rely on phone ups and Internet leads to sell cars, think twice. Overall, I would not recommend working for here, and if they do make any "promises", get them in writing.