Stay Away - Manager BetterUp Employee Review

2.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

IC's are wonderful people and some of the smartest and hard working people I know. Lots of company time off (all federal holidays off, 3-4 inner work days and winter and summer corporate shutdowns). Free coaching is great and has truly helped me grow as a leader and person.

Cons

BetterUp values style over substance, lofty strategy over effective execution, thinkers over doers. The org structure is extremely top heavy with way too many Directors and VP's for the size of the company. Lots of politics and extremely low levels of trust. Data is a mess and has turned into a liability instead of an asset. Sales - reorgs every year for the last 4-5 years, new leaders coming in with their way of doing things. Very few hit quota unless a blue bird drops in your lap or you're a long timer. Absolutely zero sales enablement, be ready to learn the products and Salesforce on your own. R&D - chaotic with constant strategic shifts. Leadership are too "grounded in the science" and spend time building pretty slides instead of products/features that actually address customer needs. G&A - always being forced to do more with less, severely underrecognized and underappreciated. Certain teams have not grown in over 4 years even with more people they have to support, more complicated asks from management and tools being ripped out from under them.

Explore other reviews about BetterUp

5.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High achieving (but friendly, collaborative) environment, great for driven professionals looking to uplevel their skills and career, flexible work schedule allows me to prioritize school pick ups and personal life, company wide summer and winter breaks every year plus "inner work" days off and volunteer days, career opportunities for advancement (at least in my dept.), You'll work with some of the most capable, driven, kind individuals. I've been here for 3+ years and have no intention to leave, I like the work I do and the team I work with.

Cons

High achieving, high performance culture isn't for everyone (clearly). If you're looking to coast, this is not the place for you. There are pockets in the org with bad managers or poor leaders, and I agree they should be weeded out ASAP because they're clearly bringing down the majority of the org which is filled with decent people who want to do the right thing and do good work. I wish they had a 401k match.

1
4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

great client pool - smart, motivated leaders and would-be leaders in large organizations worldwide; little need to do independent business development beyond keeping public profiles up to date; billing and tracking payments one master client instead of many individuals; learning opportunities now with CEUs; opportunities to network with other coaches

Cons

AI emphasis is resulting in fewer sessions and lower client engagement and satisfaction overall; developmental science behind coaching being dumped as primary product selling point in favor of giving superficial, cookie-cutter responses to vague corporate behavioral buzzwords, fees low with continual downward pressure; no longer sustainable for highly trained coaches as primary piece of income stream so best coaches leaving or reducing available hours. Like a couple other platforms, it's becoming outsourcing of shallow upskilling at scale for all but the most senior leaders. That senior work is still quality coaching but too underpaid for it to make sense as anything but a way to fill excess capacity.

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