Good managers but sr. leadership and culture are terrible - Sales BetterUp Employee Review

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

My manager is great and there are good perks and benefit packages.

Cons

We're living in the past as the company goes no where. Everyone knows it and talks about it openly behind the founders backs. Disney is the only thing holding up this shell of a company. Sadly, the equity all the employees have is near worthless and won't ever return to the last value. The company perfectly engineered for a 2021 world where every enterprise believed unlimited budgets, remote work forever, and unlocking human potential through $400/hour Zoom coaching sessions was the future of business. Unfortunately, the market shifted from inspirational wellness narratives to “show me the operational ROI immediately!" and it turns out human coaching businesses don’t scale like software. AI can now generate leadership advice infinitely cheaper, and CFOs are cutting transformational resilience journeys before they cut systems actually tied to revenue, compliance, or execution. So now BetterUp is stuck trying to convince the market it’s simultaneously a coaching company, an AI company, a leadership platform, a transformation platform, and probably a moonshot consciousness layer for enterprise humanity.

Explore other reviews about BetterUp

5.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High achieving (but friendly, collaborative) environment, great for driven professionals looking to uplevel their skills and career, flexible work schedule allows me to prioritize school pick ups and personal life, company wide summer and winter breaks every year plus "inner work" days off and volunteer days, career opportunities for advancement (at least in my dept.), You'll work with some of the most capable, driven, kind individuals. I've been here for 3+ years and have no intention to leave, I like the work I do and the team I work with.

Cons

High achieving, high performance culture isn't for everyone (clearly). If you're looking to coast, this is not the place for you. There are pockets in the org with bad managers or poor leaders, and I agree they should be weeded out ASAP because they're clearly bringing down the majority of the org which is filled with decent people who want to do the right thing and do good work. I wish they had a 401k match.

1
4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

great client pool - smart, motivated leaders and would-be leaders in large organizations worldwide; little need to do independent business development beyond keeping public profiles up to date; billing and tracking payments one master client instead of many individuals; learning opportunities now with CEUs; opportunities to network with other coaches

Cons

AI emphasis is resulting in fewer sessions and lower client engagement and satisfaction overall; developmental science behind coaching being dumped as primary product selling point in favor of giving superficial, cookie-cutter responses to vague corporate behavioral buzzwords, fees low with continual downward pressure; no longer sustainable for highly trained coaches as primary piece of income stream so best coaches leaving or reducing available hours. Like a couple other platforms, it's becoming outsourcing of shallow upskilling at scale for all but the most senior leaders. That senior work is still quality coaching but too underpaid for it to make sense as anything but a way to fill excess capacity.

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