Job is good, but culture is lacking - Customer Service Representative Bill Gosling Outsourcing Employee Review

Strong leadership and culture; great place to grow professionally.

the company can improve in benefits.

Only benefit of working for this "company" is Working from home. If they ever change that in the US, they will FOLD.

NONE, pay is horrible, no incentives, no bonuses, no raises unless you beg and that takes almost another year ... if they decide to give you one, management is horrible ... especially the Director and his protege "the managing coach", they focus more on you coming to the office 1 day of the week than you being comfortable when you're there, it's over crowded& people are coughing and sneezing all day with no masks, always as soon as you get to the office& having to wait for assistance til managers put in a ticket for their daily computer issues when 2 IT guys are sitting right there laughing about whatever they are viewing on their mobile phones is a huge pain when they can just walk over to assist, the turnover rate for incoming and outgoing employees is astronomical, everyone agrees this job is a placeholder till better comes along, this location is the one in the USA and it's horrible,