Dissatisfied with Company Culture and Management - Anonymous employee Brilliant Earth Employee Review

2.0
Oct 17, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brilliant Earth's mission is great, and some of their products are really special. The company is made up of many smart, young, and fun people, which helps getting through the busy days.

Cons

On the Operations team in particular, this company faces extremely high turnover. On the small team, nearly half the employees turn over in a year. Nothing has worked to stop the turnover, and the department as a whole is understaffed. The expectations are unnaturally high for uncompetitive compensation and benefits.

Explore other reviews about Brilliant Earth

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment, smart team, high autonomy, high visibility work

Cons

lean team with lots of responsibilities, often have to pivot quickly

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Brilliant Earth Response
2mo
Thank you for taking the time to share your feedback! We're so happy to hear you are enjoying your experience on the Brilliant Earth team.
3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people both staff and customers, typically good pay to start

Cons

lack of growth, quality of the product you sell is garbage, customers come in for appointments all the time just to play games.

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