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      CDW

      Engaged Employer

      CDW reviews

      Hard experience - Service Operations Advisor CDW Employee Review

      3.0
      Feb 15, 2023
      Service operations advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very family oriented, flexible schedule, Christmas bonus, nice company structure.

      Cons

      Training is rough. Gives testing simulations monthly which is unnerving considering the volume of work. Little room for human mistakes. Expectations to be perfect is stressful. Makes you feel like you could be fired at any time. Pay is decent until you realize this is like 3 jobs in one. The pay could definitely be higher. Great benefits.

      Explore other reviews about CDW

      5.0
      Jun 8, 2026
      Operations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, love the 223 schedule, helpful coworkers!

      Cons

      I have no cons at the moment

      3.0
      Jun 8, 2026
      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who work there are all great. Work/Life balance is usually very good. Health/Vision/Dental insurance are all very good. WFH flexibility although that may be dependent on your department.

      Cons

      Unless you're in sales, expect to earn less here than you could at another company. The low compensation levels used to be tolerable because there was opportunity for career advancement within the company but that's no longer the case as more and more senior management positions are filled with outside hires.

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