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CLC Lodging

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Great Schedule - Customer Service Representative CLC Lodging Employee Review

4.0
Nov 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The schedule and great leads/supervisors/management are the main reasons I've stayed. Schedules are set (which I prefer) but the fact that we're open 24/7 means you can work out a weird schedule if needed. Seniority and not changing your schedule often help if you ever do need to change it.

Cons

There are times where I don't feel valued. More often than not over the last 3 years. I've been here long enough that I'm paid what similar jobs start out at! I stick around because I can't afford a change right now. However, I would gladly leave if I found somewhere that could allow my schedule. I'm not alone in that and many of us have been considering leaving. I've personally considered working at Target instead. CLC paying temps and newer people so little means that the turnover is high. The starting pay hasn't matched similar jobs in the area since 2015. That puts strain on those of us that have been here longer and are expected to help out with a number of things. Even completely other departments' jobs get put on us if they have staffing or demand issues. Your pay doesn't go up if you're trained in more things, so why bother? Why do more than the minimum? While we're grateful for still having jobs right now, there's a lot of discontent. We weren't given raises this year but we've still been super busy. They gave us a stipend for the pandemic and working remotely but it only lasted 6 months. It stopped without warning. A total of $750 isn't replacement for a raise. If the company were truly doing a generous thing, they would've given us our raises and the stipend. Being told "jokingly" and repeatedly, "at least you have job security" by a member of management is a slap in the face at this point.

Explore other reviews about CLC Lodging

5.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Good culture good mgmt good employees

Cons

Pay Outdated tech. Some angry clients that they won’t fire.

2.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO, sick, and personal time off Insurance is affordable and offers good coverage Some management is flexible and great to work under, just depends on what department you enter in under Referral bonus of $500 for entry level staff once the referral meets their 90-day employment window

Cons

There is no accountability for issues that make it hard to complete your assigned tasks Very low pay with minimal annual raises of 3-5% in comparison to other companies who hold the same type of job position Upper management is not the friendliest nor helpful in guiding their managers well which results in disorganization and mis-management of the teams they are supposed to oversee 80% of all the departments require 100% in office attendance, While during the pandemic our Sales force moved to 100% remote. All jobs are computer based. While CLC should offer a consistent standard across the company to allow for hybrid and remote work scheduling.

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