Supportive hybrid work but poor health insurance - Automation Service Engineer Caltrol Employee Review

4.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work structure. Work is challenging and the support is there.

Cons

Health Insurance is not good. Mentorship isn't taken seriously

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Caltrol Response
2mo
Thank you for taking the time to share your feedback. We appreciate your candid input, as it helps us continue to improve the employee experience. It’s wonderful to hear that you’re enjoying the hybrid work schedule and that you feel supported by our team. Our employee-owners are what make our culture so special. We’re sorry to hear that certain aspects of your experience fall short of meeting your expectations. Supporting our employee-owners’ total well-being is one of our top priorities. On health insurance: we hear you, and we know it's a real concern for a lot of people right now. The reality is that employers across the board have faced significant premium increases at renewal, and many have passed those costs directly to employees or reduced coverage to manage them. We've worked hard to avoid that. We offer three Anthem medical plans with PPO access, paired with HSA options to help with out-of-pocket costs, and we've prioritized keeping employee contributions manageable amid the market pressure. We also offer access to free concierge care, so employees have a resource to help navigate their healthcare when they need it. We recognize the critical role that mentorship and onboarding play in setting employees up for success. We are actively investing in additional resources, more structured onboarding experiences, and meaningful mentorship opportunities to better support employees throughout their journey. Regarding compensation, we regularly review our practices to ensure alignment with market trends and internal equity, and your feedback reinforces the importance of this ongoing effort. Caltrol is dedicated to fostering a culture of open communication, and we value all feedback. Our employee-owners have direct lines of communication with their managers, leadership, and our HR team to ensure their voices are heard and supported. In addition, we offer multiple opportunities throughout the year for employee-owners to provide anonymous feedback through surveys and other channels. We remain committed to listening. We encourage you to contact HR directly so we can learn and improve together.

Explore other reviews about Caltrol

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, great management teams, strong culture, and room for advancement.

Cons

Self monitoring and growth is dependent on self ambition.

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Caltrol Response
1mo
Thank you so much for taking the time to share your experience! We're glad to hear you've found value in our management teams and, especially, our culture! We also appreciate your perspective on self-driven development. We encourage our employee-owners to take ownership of their career growth while continuing to provide the tools, support, and opportunities needed to succeed. Thank you as well for recognizing the exciting improvements and new systems being developed to drive greater efficiency. We're committed to continuously evolving and to creating an environment where our employees and customers can thrive.
5.0
Aug 5, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people here are truly the best part- everyone is approachable, sharp, and willing to help. Leadership gives you space to own your work, and you feel trusted. There's a good mix of strategy and hands-on-work, and I've learned a ton. Also, the benefits are strong and well-managed.

Cons

Things move fast, which is great until you realize your to-do list has its own to-do list. Some systems and processes could use a glow-up, but we are getting there!

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Caltrol Response
10mo
Thank you for taking the time to share such a thoughtful and well-rounded review. We're so glad to hear that your experience has been positive and that you feel supported, trusted, and valued in your role. It means a lot to know that our employee-owners, especially leadership, are making a meaningful impact by fostering a collaborative and empowering environment. We agree - our people truly are the best part of Caltrol! We're also a thrilled to know that our total rewards and benefit package is meeting your needs. We work hard to ensure our offerings remain competitive and are regularly reviewed with employee-owner well-being in mind. We appreciate your honest feedback about the fast pace and evolving processes. You're absolutely right! As we continue to grow, it's essential that we also advance the systems and tools that support our employee-owners. Your advice to continue investing in improvements and open communication is spot on, and we're committed to doing just that. Thank you again for being such an important part of our team. Your contributions, perspective, and continued engagement are truly appreciated!
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