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Thank you for taking the time to share your feedback. We appreciate your candid input, as it helps us continue to improve the employee experience.
It’s wonderful to hear that you’re enjoying the hybrid work schedule and that you feel supported by our team. Our employee-owners are what make our culture so special.
We’re sorry to hear that certain aspects of your experience fall short of meeting your expectations. Supporting our employee-owners’ total well-being is one of our top priorities. On health insurance: we hear you, and we know it's a real concern for a lot of people right now. The reality is that employers across the board have faced significant premium increases at renewal, and many have passed those costs directly to employees or reduced coverage to manage them. We've worked hard to avoid that. We offer three Anthem medical plans with PPO access, paired with HSA options to help with out-of-pocket costs, and we've prioritized keeping employee contributions manageable amid the market pressure. We also offer access to free concierge care, so employees have a resource to help navigate their healthcare when they need it.
We recognize the critical role that mentorship and onboarding play in setting employees up for success. We are actively investing in additional resources, more structured onboarding experiences, and meaningful mentorship opportunities to better support employees throughout their journey.
Regarding compensation, we regularly review our practices to ensure alignment with market trends and internal equity, and your feedback reinforces the importance of this ongoing effort.
Caltrol is dedicated to fostering a culture of open communication, and we value all feedback. Our employee-owners have direct lines of communication with their managers, leadership, and our HR team to ensure their voices are heard and supported. In addition, we offer multiple opportunities throughout the year for employee-owners to provide anonymous feedback through surveys and other channels. We remain committed to listening. We encourage you to contact HR directly so we can learn and improve together.