low pay - Senior Customer Service Representative Capital Blue Cross Employee Review

Family-Life Balance Salary Remote- Hybrid Great leadership Transparency from leaders

Our team is operating with significantly fewer staff than our workload requires, and while we are committed to delivering high-quality work, the current pace and volume are not sustainable long term. To maintain the level of excellence expected of us—and to prevent burnout that could compromise both productivity and staff well-being—we need additional personnel support. Expanding our team will ensure continuity, improve capacity, and allow us to meet organizational goals without compromising the health and effectiveness of the people doing the work.

Flexiablitiy . 401k not too many pros.

Toxic work culture that starts from the senior director down in care management, very un organized and unprofessional.