Clear as glass - Anonymous employee Capital Blue Cross Employee Review

3.0
Dec 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Good education coverage * Relaxed dress code * Good technology budgets

Cons

* Poorly organized departments with inexperienced management * Overly large population of management * Large population of management do not hold any valid credentials for the area that they manage. * Toxic culture with limited troubleshooting skillset * Antiquated staff awaiting retirement with limited drive to learn. * C level management is made up of friends that use to work with each other so forget advancement * Some management do not adhere to policies * Slap on the wrist mentality with policy enforcement

Explore other reviews about Capital Blue Cross

5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Family-Life Balance Salary Remote- Hybrid Great leadership Transparency from leaders

Cons

Our team is operating with significantly fewer staff than our workload requires, and while we are committed to delivering high-quality work, the current pace and volume are not sustainable long term. To maintain the level of excellence expected of us—and to prevent burnout that could compromise both productivity and staff well-being—we need additional personnel support. Expanding our team will ensure continuity, improve capacity, and allow us to meet organizational goals without compromising the health and effectiveness of the people doing the work.

1
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Capital Blue Cross Response
3w
Thank you for taking the time to share your feedback. We’re so glad to hear about your positive experience with work-life balance, leadership, and transparency, and we appreciate your recognition of the team environment. We also understand your concerns regarding workload and staffing levels, and we recognize how important adequate support is to maintaining a positive workplace. We value your perspective and will continue to use feedback like this to make Capital Blue Cross a better place to work for everyone.
1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexiablitiy . 401k not too many pros.

Cons

Toxic work culture that starts from the senior director down in care management, very un organized and unprofessional.

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Capital Blue Cross Response
3w
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that you feel this way about the culture and organization within our care management team. We understand that a positive work environment and strong leadership are incredibly important, and we take concerns like yours seriously. We appreciate your honesty and will continue to use feedback like this to make Capital Blue Cross a better place to work for everyone.
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