A Never Ending/Changing BCBS Association Affiliate - Not For the Best.. - Sales Capital Blue Cross Employee Review

3.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Some Great People from the Mailroom to the COO. Competitive benefits package,-salary, paid time off, tuition reimbursement .

Cons

CBC Over-Run and Over-Taken by Deloitte Consultants who had their own Agenda. Layoffs, Great people forced out (early retirement packages) or Demoted; replaced by Deloitte People and/or young, inexperienced newly hired promoted to Managers and Directors. Favoritism - you can be the epitome of CBS's mission and values, a Subject Matter Expert (SME), work hard and do whatever it takes to be exceptional to client services, But, if you're not liked by the Deloitte Henchman or your coworkers don't like you (not part of the "click") - you don't "Fit" the new mold, your not pretty enough, or over a certain age - you're gone one way or another (and they will find a way to terminate you - even if you out on medical leave). CBC used to be one of the best BCBS Association Health Plans to work for, it was rewarding - even when in stressful times (heavy renewal time) Great Management Teams made it fun. Everyone knows changes in healthcare and health plans is an Annual Affair, but uprooting and terminating those with the knowledge and connections to retain clients and those who worked hard for many years to bring in new business did not have to go.

Explore other reviews about Capital Blue Cross

5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Family-Life Balance Salary Remote- Hybrid Great leadership Transparency from leaders

Cons

Our team is operating with significantly fewer staff than our workload requires, and while we are committed to delivering high-quality work, the current pace and volume are not sustainable long term. To maintain the level of excellence expected of us—and to prevent burnout that could compromise both productivity and staff well-being—we need additional personnel support. Expanding our team will ensure continuity, improve capacity, and allow us to meet organizational goals without compromising the health and effectiveness of the people doing the work.

1
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Capital Blue Cross Response
3w
Thank you for taking the time to share your feedback. We’re so glad to hear about your positive experience with work-life balance, leadership, and transparency, and we appreciate your recognition of the team environment. We also understand your concerns regarding workload and staffing levels, and we recognize how important adequate support is to maintaining a positive workplace. We value your perspective and will continue to use feedback like this to make Capital Blue Cross a better place to work for everyone.
1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexiablitiy . 401k not too many pros.

Cons

Toxic work culture that starts from the senior director down in care management, very un organized and unprofessional.

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Capital Blue Cross Response
3w
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that you feel this way about the culture and organization within our care management team. We understand that a positive work environment and strong leadership are incredibly important, and we take concerns like yours seriously. We appreciate your honesty and will continue to use feedback like this to make Capital Blue Cross a better place to work for everyone.
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