Thank you so much for taking the time to leave us a review. We do prioritize staying organized and keeping our clients happy. We aim to be flexible between our patients and our employee's needs. We are working hard every day to harbor an environment that is warm and inviting. Thank you again for your honest feedback. We will continue to make this an area of focus in the future.
Assisted living portion is easy. The facility is nice. Managers and head of nursing seem to actually care about the people in the assisted living portion.
Cons
They do not care about certain portions of their company like the people in memory care. We do tasks that put us and residents at risk because we have no choice and no matter how much we complain it does change. Letters have been written to head of nursing, office staff and even the heads of the company and nothing changes. We could provide such a higher level of care to the residents in memory care if we were properly staffed and didn’t have people to care for that should be in skilled nursing. The pay is also not great.
Careage Healthcare Response
1y
Thank you so much for your feedback. At Careage we value an environment where our employees feel cared for. I agree, our facility is really nice! Thank you for voicing your concerns. The safety of our staff and residents are one of our top priorities and concerns. I will bring your concerns to the proper departments to ensure we are listening and actioning on employee feedback in the future.