Return to office impacts team morale - Anonymous employee CentralReach Employee Review

1.0
Apr 13, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great teammates who work well together

Cons

As a valued employee at this company, I feel compelled to share my thoughts and feelings about the recent decision to force employees back into the office. To put it bluntly, I believe this decision is ill-advised and completely disregards the well-being of the company's employees. The decision to force employees back into the office seems arbitrary and shortsighted. Many of us have been working remotely for over three years now, and have adapted to this new way of working quite successfully. In fact, the majority of our employees are remote. There are many benefits to working remotely, such as increased productivity, reduced stress, and better work-life balance. By taking away our ability to work remotely, the company is essentially disregarding the needs and preferences of its employees. This has effectively ruined the teams morale Finally, it's worth noting that the decision to force employees back into the office seems to be motivated more by optics than anything else. I understand that there may be pressure from clients or investors to demonstrate that the company is "getting back to normal." However, I believe that this can be accomplished in other ways, such as hosting in-person meetings or events, without requiring everyone to be in the office weekly. Overall, I am extremely disappointed with the company's decision to force employees back into the office. I believe that it is a short-sighted and unnecessary move that disregards the well-being and preferences of its employees. If the company truly values its employees, it will reconsider this decision and allow us to continue working remotely.

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CentralReach Response
3y
Here at CentralReach, we are proud of our hybrid workplace policy that enables employees to collaborate and innovate together in-person on Tuesday, Wednesday, and Thursday, as well as enjoy the benefits of still working from home on Monday and Friday. While many organizations have returned to the office full-time, CentralReach has chosen to continue to strategically invest in hybrid policies because we know how important both are to employees and to our culture. We've learned and will continue to learn, what has worked regarding in-office time, remote work, and the combination of the two and how each, in their own respect, has impacted productivity, culture, growth, and our customers. As we've grown and matured as an organization, employee feedback has always been at the center of our policy and that will not change. We do understand that some employees enjoy working remote 100% of the time but we also have a large base that appreciates in-person collaboration. The proof is in the energy, innovation, and celebration that comes from our time together and differentiates our culture from others in the space. It is also because of this 3-day in-person collaboration and the way we manage the business, that we continue to grow and hire at the rate we are, while other companies have pulled back. Again, our hybrid policy offers the best of both worlds. We understand that this is not the right environment for everyone and we encourage you to speak to your manager to determine the right thing for you and your overall wellbeing.

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5.0
Jun 4, 2026
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Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

1.0
Apr 10, 2026
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CEO approval
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Pros

Both of my direct supervisors were amazing people and mentors. I supported amazing ABA organizations.

Cons

I earned President's Club three consecutive years and consistently performed at a high level. Despite this, I never received a merit-based raise or cost of living adjustment during my tenure. Additionally, my commission plan was chipped away at each year in what felt like a deliberate effort to put more money in the company's pocket and less in mine. I worked a two-week notice in which I professionally handed off accounts that I supported and every opportunity I was actively working. I exited in good standing. When asked for candid feedback during my exit interview, I gave it transparently and professionally. My feedback was critical of senior leadership and revenue operations, and I stand by every word. Following my departure, a finalized commission statement was issued to me reflecting the full amount earned. Just over a week before payment, that amount was reduced via a clawback that, historically, would not have been applied when examining it against similar circumstances. In my opinion, this felt less like a contractual matter and more like a direct response to my exit and the feedback I provided. If you're considering a sales role here, get everything in writing and document every compensation communication, then double/triple check to ensure you're getting what you're owed.

2
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CentralReach Response
14h
Thank you for taking the time to write a review. We wish you all the best.
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