Don't apply unless you like being micro-managed. - Finance ConnectWise Employee Review

2.0
May 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Six months ago I was singing positive phrases and would have highly recommended Connectwise. They really seemed to be going somewhere. While there is potential to be a good organization, some changes have to be made it they are to continue to be a desirable company to work for.

Cons

The finance department is in total shambles. They have had 3 CFO's since January. The current one is very much into micro-managing, he excludes key personnel from meetings, gives 'work' to grossly unqualified colleagues and blows off meetings with no notice. He posted a position for a controller but didn't announce it to the finance group. Is it true that this was done so that only the 'chosen' person could apply? (one that is very much NOT qualified and very much not liked). What a joke. There is a huge divide in the finance department. Old colleagues are pitted against the 'new' ones that have been hired in the last year - there is no team unity here. There were complaints about the previous management in finance, but they were far better than what is in place now. This is not the up and coming company that it was 6 months ago. How disappointing.

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ConnectWise Response
10y
Thank you for being bold to share your feedback. I hope you have found someone internally that you can share with as well. Our leadership is dedicated to making sure every area of the company is healthy and productive and I'm sorry you are experiencing some disappointment. Please remember this is your company and it's your voice that can help make this a great place to work. I'm always here if you'd like to talk.

Explore other reviews about ConnectWise

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, decent pay, great benefits.

Cons

Communication from management could be slow at times but nothing major.

4.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The Technical Sales leadership team has been one of, if not the best, departmental leadership teams at the company for the last several years, full of people who truly care and will do anything for you, and while some of those faces have changed recently, that still holds true. Additionally, the entire department has a collaborative, team first approach to work. Even more critically, as a sales engineer or leader, you are exposed to so many varied applications that it is invaluable experience, even if you eventually go to another SaaS vendor inside or outside of the space.

Cons

There is a lot to learn and you have to truly tap into both sides of the role to be successful, i.e. both the "sales" and the "engineer" sides of the coin. In reality, that is a challenge most sales engineers if they are being honest with themselves, normally their comfort/strengths lie in one or the other. But the leadership team and the other SEs will help you get there, so you are not on an island by any means.

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