Good Place to Get Your Feet Wet - Anonymous employee DrFirst Employee Review

3.0
Jun 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros: 1. Remote Work: One of the standout features of this company is the ability to work remotely. This flexibility allows for a better work-life balance and the convenience of working from anywhere. 2. Competitive Compensation: The salary and benefits offered are quite competitive, making it an attractive option for potential employees. 3. Small Company Environment: Being part of a smaller team fosters a collaborative atmosphere where it's easy to take on various tasks. This setup accelerates the learning process and allows employees to quickly develop new skills.

Cons

1. Toxic Work Environment: Unfortunately, the work culture can be quite toxic. This creates a challenging atmosphere that can affect morale and productivity. 2. Incompetent Managers: Leadership often lacks the necessary skills to effectively manage teams and guide employees, leading to frustration and confusion. 3. Limited Growth Opportunities: There is little room for professional growth or upward mobility, which can be discouraging for those looking to advance their careers. 4. Lack of Training and Documentation: New employees may struggle due to insufficient training resources and a lack of documentation, making it difficult to navigate roles and responsibilities effectively.

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DrFirst Response
10mo
Thank you for taking the time to provide such detailed feedback. We're pleased to hear that you value our remote work flexibility, competitive compensation, and collaborative small company environment. These are important aspects of our culture that we're committed to maintaining. We take your concerns about work environment, management effectiveness, growth opportunities, and training resources very seriously. This type of constructive feedback is invaluable as we work to improve our workplace culture and employee experience. We encourage you to share additional specific feedback with our HR team at hrsupport@drfirst.com so we can better understand these challenges and develop actionable solutions. Your advice about being proactive is well-taken, and we recognize that while self-starting employees thrive here, we also need to ensure we're providing the support, leadership, and development opportunities our team deserves. We appreciate your honest assessment and will use this feedback to guide our ongoing efforts to create a better workplace for everyone.

Explore other reviews about DrFirst

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great experience, team, and opportunity

Cons

None as of yet, have not been here long enough

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Remote Work - Cool tech stack - Some great individual contributors

Cons

Personally, I definitely had a '1 star' worthy experience at DrFirst due to the toxicity of the leadership I interacted with. However, I was hesitant to actually rate DrFirst as a '1 star' here since my experience was limited to the cyber security team, and I don't think it's fair to suggest that all of the various teams within DrFirst are the same way. In my situation, I first encountered some of this toxicity on my 4th day at the company - where I was pulled into a 1 on 1 with senior security leadership, who proceeded to go on somewhat of a tangent about previous security personnel at DrFirst who they had terminated, and explicitly told me they had a '3 strike policy' and suggested they had no problem letting me go in the event I reached this ambiguous '3 strike' threshold (which was never defined). It's worth mentioning that I'm very aware that if someone doesn't do their job > they will eventually get terminated, that's a pretty widely accepted notion. But hearing these comments just 4 days after starting was pretty shocking. I was hoping this was somewhat of a one-off too, but this kind of language and management style that I perceived as heavily focused on termination risk and negative consequences rather than coaching and development persisted in just about every 1 on 1 over the course of the next month, which led me to realize I should probably get out sooner rather than later. In addition to some of this behavior directed towards me, senior security leadership would also regularly make questionable/not-so-positive comments in passing about broader company leadership (e.g., technology leadership) - in our 1 on 1s. I wasn't sure how to respond to some of these comments, but they were also somewhat of a theme in a lot of our 1 on 1 interactions. Another kind of crazy thing I experienced while at DrFirst was security leadership's use of Claude. I'm very pro-AI in the workplace setting (especially in the security engineering setting), but the way in which security leadership would try and leverage Claude and interpret Claude output was pretty shocking. In one instance, a security concern was escalated (by senior security leadership) based largely on Claude output. After additional investigation by individual contributors on the team, the issue was determined not to be a real security incident and appeared to stem from a misunderstanding of the model's output. That experience raised concerns for me about how AI-generated information was being evaluated before operational decisions were made and was just generally pretty wild to witness first-hand because of how trivial the hallucination was to decipher once individual contributors on the team actually saw what was going on. So, take the 'AI-first' attitude that is advertised with a grain of salt, as some of what is actually going on behind the scenes is kind of wonky. I want to emphasize one more time that I don't think my experience at DrFirst represents the company at large, and that I think there are tons of great individual contributors at DrFirst. My immediate counterparts on the security team were genuinely awesome to work with (veryyy smart and kind people), and my encounters with HR, IT, and other teams at the company were also really positive. Unfortunately, the immediate security leadership (composed of 1 VP at the time of posting) made my time here pretty unbearable, which resulted in me accepting an offer at another firm just 6 weeks after my first day.

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