Unprofessional management - beware - Anonymous employee Durham School Services Employee Review

2.0
Jun 10, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO, BCBS healthcare, 401k, 10 paid holidays, occasional paid lunches, opportunities for growth if you are a "favorite" and want to drive a bus daily (even as a manager). The hourly bus driving staff made my job a pleasure. It was rewarding to work towards the goal of school transportation efficiency. The community and client were excellent to work with. I enjoyed my encounters with executive management and corporate staff.

Cons

High turnover and no investigation from upper management or HR. The management at my site was extremely unprofessional: could not write an appropriate email (poor grammar, poor spelling, no tact), "early Fridays" were allowed for select managers to go to the bar while bus routes were in full operation, micromanaging and harassment were daily occurrences toward those who were not part of the select "favorites", and the list can go on. I was very embarrassed to admit that I worked at this site under the leadership of this team. The gossip and openly sharing confidential employee information was absolutely shocking. Management had no backbone to discipline areas of operation that were in dire need of improvement. Instead, efforts were focused on petty nitpicking ("you were two minutes late today!") where we needed to focus on safety issues, client concerns, and hiring staff.

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5.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Steady minimum 26 hrs weekly Weekly Pay Multiple opportunities for trips and extra routes

Cons

The opportunity for trips is first come to sign up sheets first served but even then you may be selected if your route happens to align with whatever route they've got to give out. So don't bank on them for extra hours.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay/ opportunities for more hours

Cons

Management needs improvement and high management turnover

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