Security Call Center Agent - Customer Service Security Agent Envera Systems Employee Review

5.0
Jan 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Great company with a ton of growth going on. The job is fast paced but it makes time go by quickly, there's voluntary overtime when I need to make more money I can just sign up and work more to pad my next check. Casual environment with a cool security aspect to it, sorta similar to a call center setup but the work is interesting. You watch security cameras and allow or deny visitors access to different communities. The supervisors are cool too. Overall I love my job and recommend it to my friends.

Cons

I can see it not being for everyone. You definitely need to be serious about working and focused on what you're doing. It's not a place where you can chill and get by.

Explore other reviews about Envera Systems

5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Envera is a great example of the "One Team" mentality. Sales, Account Management, Installation, and Service teams all pulling in the same direction to take the company to the next level. This supportive and growth-centered culture produces a very productive atmosphere and a positive work experience. Employees are empowered to make the decisions necessary to benefit our clients as well as the company. Our Senior leaders have positioned Envera for rapid growth. If you thrive on making a difference in your job, and working in a fast-paced, ever-changing and growing environment... This is definitely where you should work!

Cons

With the rapid change and growth happening at Envera, it may sometimes make you uncomfortable. Being uncomfortable is really not a negative... it is a positive.. It means you are learning and growing. Embrace it!

1.0
Apr 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working alongside my co-workers...they were a far better support system than management.

Cons

This company pulled a fast one on an entire hard-working department. After the "visions of grandeur" and "hype" that created false hope, our salaries were cut in half -- with no notice. Many complaints from current customers due to technical breakdowns that lasted 2-3 months. Therefore, it doesn't take too long for the word to get out into the business and residential community about the poor service, which made generating new business nearly impossible. Onsite security monitors were replaced and outsourced to another country, as well as a new business development office in yet another country. Jobs replaced for cheap labor. Very poor treatment and no loyalty towards employees that did not deserve to be placed in such a stressful financial situation. We were forced out without being terminated--we had to pay our bills. I would NOT recommend anyone apply to this company. They have been through 3 CEO's in the previous 3 years. Unfortunately, the massive amount of money this company irresponsibly spent placed a financial hardship on their employees. There are much better opportunities out there.

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