Exhausting and toxic culture, where management has little empathy. - Marketing Manager Epson America Employee Review

1.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

People are genuinely nice, but the company continues to degrade them. So sad seeing people who were so full of excitement and new ideas just giving up, and in no fault of their own other than for the toxic and micro managing management.

Cons

I worked over 60 hours a week last year and didn’t get lunch breaks...if you don’t, you’re told you aren’t committed to the organization. I even didn’t go to my grandma’s funeral so I could give a presentation, which ended up being canceled that day anyway. The CEO is very vocal he’s watching every swipe you make to come/go from the building. They want people in the office more yet create a toxic culture and environment, so instead of being burnt out from home, you have to sit in traffic and be burnt out and uncomfortable then go home and continue working even later into the evenings than we did before. Management does not care at all about your time. I had to redo an assignment over 9 times based on a Director being indecisive and constantly changing their mind, for it to end up going back to what the first version was.

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Epson America Response
2y
We appreciate your feedback. We welcome an opportunity to hear all employees' ongoing advice or ideas. For example, reaching out to Human Resources or taking advantage of Epson's confidential Blue Line is always an option. Epson is very proud of our culture and believes in continuous improvement. Thanks again.

Explore other reviews about Epson America

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Although I work remotely, I find that Epson's workplace is for people who value accountability, integrity, sustainability, and true inclusivity. The pay and benefits are strong, and my experience has been overwhelmingly positive.

Cons

Somewhat siloed and territorial between departments.

2.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Pretty good products Most coworkers are great decent benefits

Cons

The company isn’t what it used to be. I was singled out by a new manager who never fully learned the role and micromanaged from across the country. There were no clear goals, directions, or targets to hit. He would ask for one thing, then later claim he asked for something different. The constant stress and dysfunction got in the way of our work, yet despite this I was still over 100% YOY. Our director was absent and uninvolved. I reported my manager’s inappropriate behavior to HR and was not believed. He then created misleading narratives and left the company three weeks after I was pushed out. It felt like it was meant to send a message after I reported him. He created a culture of fear, and my entire team only felt safe speaking up once he was gone. The culture simply isn’t the same anymore.

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