Do not work here - Specialist Flagstar Bank Employee Review

1.0
Jan 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment and fair compensation

Cons

The IT department in Troy is toxic. SOME managers bully subordinates and openly mock people they don't like. Other "leaders" try to dictate how to manage IT programs based on overwhelming project management guidelines, ineffective processes, and cumbersome paperwork. I am quite convinced they literally pulled these overelaborate PM guidelines out of their ears. Necessarily stringent banking regulations may play a role, but these guidelines are more about someone looking good rather than doing any real business good. Moreover, Flagstar is disorganized and reactive rather than proactive. It is a culture of fear rather than one of collaboration. Flagstar says it is inspired by Apple, but you cannot motivate or innovate in fear. You certainly cannot admire brands like Nike, especially Nike/Air JORDAN, and brag about your DEI efforts only as afterthoughts. They say that fortune favors the bold, but there is nothing bold about the folks Flagstar favors. Favoritism seems to be cast among the most insecure, sycophantic, tattling, and or mediocre people (like many organizations). Top leadership seems to be granted to some who fear and use fear, belittle, blame, and polish their ivory towers rather than inspire and lead. Or at the very least, plan. Additionally, Flagstar treats its contractors with such distrust it installs tracking/listening software on all contractor laptops. But at least it is transparent about it. This transparency, however, is not enough reason to accept a position if you are a talented IT project manager, business owner, programmer, etc. Get a paycheck elsewhere.

Explore other reviews about Flagstar Bank

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Very knowledgeable and helpful people who are experts in enterprise systems

Cons

N/A during my time with the company

2.0
Mar 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. Average PTO

Cons

My experience with this company has been disappointing. Branch goals are unrealistic with no marketing or brand awareness to support the high goals and teams feel defeated. Senior leadership often communicates in a demeaning way, which has contributed to high turnover and declining morale. Despite emphasizing the importance of ‘hiring right,’ the President of Consumer Banking has cycled through three heads of Consumer Banking in just three years. The annual review process is long and drawn out (5 month process) and feels inconsistent and more like a popularity contest than a true evaluation of performance. Although the scale ranges from 1–5, employees are told that most ratings will fall in the 2–3 range, with 4s being rare and 5s essentially unattainable. The calibration process appears to focus more on filling predetermined rating quotas than assessing actual contributions. Employees are required to write their own reviews, which are then rewritten by leadership before being sent to HR for calibration. The final ratings often seem influenced more by internal politics than by merit. Annual increases are very minimal or zero. Overall, the environment lacks transparency, fairness, and genuine support for employee growth.

5
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