Flagstar Bank reviews

2.8

32% would recommend to a friend

(967 total reviews)
avatar

Alessandro P. DiNello

39% approve of CEO

23% positive business outlook

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 967 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

967 reviews
1.0
Jan 30, 2024

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment and fair compensation

Cons

The IT department in Troy is toxic. SOME managers bully subordinates and openly mock people they don't like. Other "leaders" try to dictate how to manage IT programs based on overwhelming project management guidelines, ineffective processes, and cumbersome paperwork. I am quite convinced they literally pulled these overelaborate PM guidelines out of their ears. Necessarily stringent banking regulations may play a role, but these guidelines are more about someone looking good rather than doing any real business good. Moreover, Flagstar is disorganized and reactive rather than proactive. It is a culture of fear rather than one of collaboration. Flagstar says it is inspired by Apple, but you cannot motivate or innovate in fear. You certainly cannot admire brands like Nike, especially Nike/Air JORDAN, and brag about your DEI efforts only as afterthoughts. They say that fortune favors the bold, but there is nothing bold about the folks Flagstar favors. Favoritism seems to be cast among the most insecure, sycophantic, tattling, and or mediocre people (like many organizations). Top leadership seems to be granted to some who fear and use fear, belittle, blame, and polish their ivory towers rather than inspire and lead. Or at the very least, plan. Additionally, Flagstar treats its contractors with such distrust it installs tracking/listening software on all contractor laptops. But at least it is transparent about it. This transparency, however, is not enough reason to accept a position if you are a talented IT project manager, business owner, programmer, etc. Get a paycheck elsewhere.

2.0
Apr 22, 2024
Recommend
CEO approval
Business Outlook

Pros

-Good learning experience, depending on your managers. -Coworkers who know what they are doing

Cons

where to begin -The pay. Starting pay for a teller is just past McDonald's wage, yet they expect the world of you. -changing clock in/clock out procedures so they can nickle and dime your hours down to the second, (but not providing faster workstations at which you are required to click in at, or phone clock in, which they used to have) -incessant and ever increasing sales requirements and goal pushing, cold calling customers to sell products, and even calling non costumers with phone lists obtained from God knows where- where half the numbers are wrong or disconnected. -Your branch managers and their attitude can really make or break your experience. -the pay the pay the pay. If they paid well you would put up with anything. Yet the pay vs the expectations and responsibility are almost abuse. You are expected to be a teller, a banker, a telemarketer, and have many responsibilities aside from the "teller" one you were hired for. But the pay does not match it. -every day there is some new change or some frustration with flagstar corporate.

1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Pays you to work and has decent pto

Cons

Flagstar Bank does not care about it’s employees one BIT. They will do whatever unethical move to make sure they pay you as little as possible and try not to payout for incentives. They don’t care about their workers at all and it seems like they want to make work as difficult as possible while not listening to any employees. Flagstar bank is money hungry and a horrible company to work for. They are unethical and despicable

Viewing 1 - 3 of 967 Reviews

Glassdoor has 1,062 Flagstar Bank reviews submitted anonymously by Flagstar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Flagstar Bank is right for you.