Toxic environment with low pay and poor management - Ticket Agent Frontier Airlines Employee Review

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not one positive thing about this company.

Cons

Extremely low pay and no benefits They will hire you and say that they will accommodate your schedule only to pretend it never happened. If you tell them you can not work Wednesdays you will 100% be on the schedule for every Wednesday They don’t pay time and a half when you work more than 40 hours. Management plays favorites On a 9.5hr shift I am lucky to get one 20 minute break. I never get a lunch. I only received two days training only to be written up for a mistake on my second week.

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Frontier Airlines Response
2w
Thank you for taking the time to share your experience. We are sorry to hear about the frustrations you described regarding scheduling, training, communication, and workplace support. We understand how important consistency, fairness, and adequate training are to the employee experience, especially for new team members. Feedback like yours is valuable and helps highlight areas where employees feel improvements are needed. We appreciate you sharing your perspective and wish you the best moving forward.

Explore other reviews about Frontier Airlines

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great team - Great travel benefits -Hands-on -Dynamic -Fast-paced

Cons

I had a great experience- but they have limited openings for interns to be converted.

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Frontier Airlines Response
20h
Thank you for sharing your experience as an HR Intern at Frontier. We're delighted to hear that you enjoyed the team environment, hands-on learning opportunities, and travel privileges while gaining experience in a fast-paced industry. We appreciate your feedback regarding internship conversion opportunities and are glad your internship provided meaningful professional development. Thank you for being part of the Frontier team, and we wish you continued success in your career.
1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers are really amazing people

Cons

The wage isn’t liveable, and the company has made it blatantly clear that they do not care about it one bit. The response is always “the customer comes first.” As if we don’t prioritize them anyway. They don’t care about the pilots or the FA’s. Just pushing out planes and screwing up sleep cycles. This is a joke. Worrying people over tattoos, but can’t even pay them right.

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Frontier Airlines Response
20h
Thank you for taking the time to share your feedback. We appreciate hearing that your coworkers were a positive part of your experience and that you built meaningful connections during your time at Frontier. We also recognize the concerns you raised regarding compensation, scheduling, and the overall employee experience. Feedback from current and former employees helps provide valuable insight into areas where individuals feel improvements are needed. Thank you again for sharing your perspective, and we wish you the best in your future endeavors.
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