Its a job - Customer Service Representative (CSR) Frontier Employee Review

2.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing Co-workers Good information system

Cons

No growth, low pay, poor management, overall toxic environment

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Frontier Response
2y
Thank you for sharing your experience. I’m sorry to hear you felt unsupported by your management team. One of our top priorities is ensuring an environment where employees feel heard and valued. Please contact FrontierCareersFeedback@ftr.com to provide more feedback on how we can improve for the future. Thank you.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
4w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and team. Major help in developing early career skills.

Cons

Lower end of salary range, felt underpaid.

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Frontier Response
12h
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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